Matthew was very professional from the beginning to the end in how he explained everything that was being done during service to my car.He also greeted me soon as I enter the service department. I would give an A+ for how Matthew treats Kia’s customers.
2/15/2023
Brian W. VERIFIED CUSTOMER
Friendly service. Done in a reasonable amount of time
2/15/2023
Rahsaan M. VERIFIED CUSTOMER
Lexi made it a point to keep me well informed of my vehicles progress
2/14/2023
Breeze C. VERIFIED CUSTOMER
Always fast and friendly!
2/14/2023
James K. VERIFIED CUSTOMER
Gene kept us fully updated with our issue. Very satisfied, thank you.
2/14/2023
Tonya S. VERIFIED CUSTOMER
I don’t appreciate the representative loud talking towards me. If there is problem with the car just tell me , don’t announce it to everyone.
2/14/2023
Laquinta M. VERIFIED CUSTOMER
Very pleased
2/13/2023
Pamela L. VERIFIED CUSTOMER
I really like that she kept in touch with me during the process.
2/13/2023
Joseph N. VERIFIED CUSTOMER
Great experience with Emily and the Matt Blatt Kia Service Department!
2/13/2023
Christine J. VERIFIED CUSTOMER
She was very friendly and helpful!
2/13/2023
Sheri L. VERIFIED CUSTOMER
I cant remember names. Sorry. Only minor complaint I have is they changed the settings on my digital dashboard and I can’t figure out how to get it back to how I like it.
2/13/2023
Mynor L. VERIFIED CUSTOMER
Great service! Thank you!
2/12/2023
Eric M. VERIFIED CUSTOMER
Nikki is the best. Great customer service. Knowledgeable. Timely and great follow up. Asset to your your company
2/12/2023
Cheryl G. VERIFIED CUSTOMER
Anthony was very professional and pleasant. It was a pleasure having my vehicle serviced by such a fantastic staff at Kia of Bedford!!
2/12/2023
Sharon F. VERIFIED CUSTOMER
The staff is very professional. Completes service in a timely manner
2/12/2023
Bob F. VERIFIED CUSTOMER
The last straw was getting my key and walking out of the building and not finding my car.The first problem was when I said my horn didn't work and your rep said there would be a charge to check it.
2/12/2023
Crystal N. VERIFIED CUSTOMER
I really enjoy Anthony when I bring my car in for service. He is always so pleasant and his customer service is excellent. Crystal N
2/12/2023
William I. VERIFIED CUSTOMER
I would just wish that the wait time would be a bit shorter.
2/11/2023
Juan J. VERIFIED CUSTOMER
I am thankful and appreciative of Kia staff. I didn’t have the recall paperwork but either way Kia staff helped me with keeping my vehicle safe driving in the road. Thank you
2/11/2023
Karen P. VERIFIED CUSTOMER
Always have good experience from service department.