I brought in my car to get my drivers side rear door fixed. I already came in the week before to get my car serviced and to half the parts ordered for the door. I arrived an hour before the appointment and the car wasn’t done for over four hours and the entire time the car was only be examined not even repaired. It was then I found out that the parts were missed ordered which I can understand but to find out about it after more than four hours. Then there saying that I need new spark plugs. Funny how is it that I paid the week before to have my car checked up and serviced and everything thing was fine but the next week there’s issues. There was another issue but I won’t press on that but for now on if I ever go there I’ll make sure to take out all loose coins.
5/18/2023
Linda Z. VERIFIED CUSTOMER
i love my kia. not ready to trade it im
5/17/2023
Michael D. VERIFIED CUSTOMER
Excellent service
5/17/2023
James G. VERIFIED CUSTOMER
Service was smooth and painless. Thank you.
5/17/2023
James S. VERIFIED CUSTOMER
You’re a staff is so helpful I would recommend matte black Kia to anyone
5/17/2023
Steve G. VERIFIED CUSTOMER
Outstanding quick service
5/17/2023
Dominick G. VERIFIED CUSTOMER
All good
5/17/2023
Joan G. VERIFIED CUSTOMER
Excellent service
5/17/2023
Linda H. VERIFIED CUSTOMER
Matt park was wonderful! Made his ultimate job to make sure I had a great experience and he surely did. Great service!!!
5/17/2023
Mario P. VERIFIED CUSTOMER
I was completely satisfied with Eric Perez service.
5/17/2023
Gena G. VERIFIED CUSTOMER
Ok thanks
5/17/2023
Donna H. VERIFIED CUSTOMER
So glad to have KIA in ‘my world’. !
5/16/2023
Keith F. VERIFIED CUSTOMER
Jeff is congenial yet takes care of business. He always confirms the reason the vehicle has been scheduled for the appointment. He takes time to answer any questions I may have and tracks me down when my vehicle service has been completed.
5/16/2023
Cindy M. VERIFIED CUSTOMER
Got my car back on this past Friday morning after it being up at the shop for almost a month. Drove it home to SLO, parked it and then didn’t need to use it again until Saturday. Went to start my car, all the lights came on but it just did that tick tick tick tock noise (like starter isn’t connecting) and wouldn’t start. With the service shop closed Saturdays I was up the creek. Scrambled to borrow a car again and it’s still not starting today (Sunday). All lights come on but still making that clicking noise. Super frustrated as I’ll have to call tomorrow morning at 8 and I’m sure Matt will not be thrilled to hear from me but this needs to be fixed ?????????????
5/15/2023
Kayla D. VERIFIED CUSTOMER
Matt was incredibly kind and helpful
5/14/2023
Carol W. VERIFIED CUSTOMER
Exceptional work!
5/14/2023
Tiffany C. VERIFIED CUSTOMER
Car runs much better than before with no major issues. Only slight issues are the transmission feels off, like it's jumping into gear. And the ride is much more bumpy.
5/14/2023
Brittney S. VERIFIED CUSTOMER
He was very nice and knowledgeable
5/14/2023
Marc S. VERIFIED CUSTOMER
Service was fine, vehicle seems to be fine. Price for repair was a little on the high side.I am satisfied none the less.
5/14/2023
Kareem B. VERIFIED CUSTOMER
You guys are always great. As always, Adam Swaim offers a friend felt welcome, And Lexi
Was beyond sweet and polite.