Very friendly and helpful staff! Quality service...thank you!!
2/11/2018
Darryl H. VERIFIED CUSTOMER
Excellent work!
2/11/2018
Robert H. VERIFIED CUSTOMER
Kept us informed of services required and when service would be complete.
2/11/2018
Gretchen K. VERIFIED CUSTOMER
Thank you for taking good care of my car
2/10/2018
Martin H. VERIFIED CUSTOMER
I received great customer service from Richard Palmer.
2/10/2018
Douglas L. VERIFIED CUSTOMER
Very easy experience.
2/9/2018
John M. VERIFIED CUSTOMER
AWESOME!
2/9/2018
Ivie M. VERIFIED CUSTOMER
He was great. He kept me informed of everything that was going on. Thanks William!
2/9/2018
John H. VERIFIED CUSTOMER
Excellent prompt service to correct misaligned headlights on our new Sorento. Would note, however, that the issue should have been dealt withrd prior to delivery of the vehicle.
2/9/2018
Thomas D. VERIFIED CUSTOMER
Outstanding employee’s and service
2/9/2018
Jessica M. VERIFIED CUSTOMER
Stacy was very friendly and knowledgeable, she was able to give me great information on features I did not know I had! Thank you so much for having such great people working for you who are willing to spend extra time with customers what a difference it makes!!
2/9/2018
Hugh M. VERIFIED CUSTOMER
Always treated well with great service!
2/9/2018
Lupe B. VERIFIED CUSTOMER
I brought my vehicle in for an oil change I checked my car before I left my house and they inspected it when I brought it in before they took it back. When my vehicle was done I was told I was missing a lug nut on the front tire and it would be $6 to replace. I said ok because I didn't want to drive away with a missing lug nut but I let her know they were all there when I brought my car in. In the end they didn't charge me as I was waiting for my car I saw one of the mechanics drop what looked like a nut or bot and it rolled under a car. Your service role need to be more careful not lose track of nuts and bolts band don't try to get away with telling the customer it was missing when I brought it in.
2/9/2018
Andrew W. VERIFIED CUSTOMER
Polite on Tim and thorough.
2/9/2018
Yoana R. VERIFIED CUSTOMER
Jeffrey took the time to explain to me what was going on with my car and he answered all of my questions. He give me an outstanding customer service.
2/9/2018
Carlos C. VERIFIED CUSTOMER
David was very knowledgeable and very professional Thank You very much
2/9/2018
Daniel O. VERIFIED CUSTOMER
They have a great team of people they're very respectful and fun to be with very informative anybody anytime thank you again for a wonderful service that you provided for me our family can be rest assured that the job was done right thanks again William
2/9/2018
James M. VERIFIED CUSTOMER
I'm from the East Coast. A lot if businesses in California lack good customer service. Stacey was a reminder that excellent customer still does exist. I come from a government agency and she would received a bonus for her knowledge and service she provided me. Thank you Kia for having an employee named Stacey Keen.
2/9/2018
Renee F. VERIFIED CUSTOMER
I liked Andy Wilson he was very courteous and professional. Even when I came back because I didn't feel comfortable with the way the brakes felt he was very helpful
2/9/2018
Alice T. VERIFIED CUSTOMER
Very nice and efficient staff! Got done sooner than I expected and made me feel like they were really taking care of my car!