Matt was great! Gave me all my information, wait time was spot on, and made the process very simple! Definitely will ask for him again!
1/4/2024
Virginia L. VERIFIED CUSTOMER
Very friendly and helpful. He told me my price and time it would take.
1/4/2024
Debra H. VERIFIED CUSTOMER
Fast service today
Thank you
1/4/2024
Melody E. VERIFIED CUSTOMER
Everyone was very friendly helpful and was surprised on how fast they got my car done
1/4/2024
Alana B. VERIFIED CUSTOMER
You continue to exceed my expectations when I come in for service on my 2023 Telluride. I am always immediately met with a friendly smile and you take my car in immediately and begin work on it. The waiting room is cozy and comfortable where I enjoy relaxing until my car is ready. I get my car back spotlessly cleaned inside and out, work is complete and my car and I are once again thankful that we chose KIA.
1/4/2024
Deborah L. VERIFIED CUSTOMER
I am satisfied with the service. The problem was fixed.
1/4/2024
Martin W. VERIFIED CUSTOMER
Very satasfied
1/3/2024
Jennifer C. VERIFIED CUSTOMER
I think you should offer more options than “completely satisfied”. A scale of 1-10 or perhaps option of dissatisfied-neither satisfied nor dissatisfied-somewhat satisfied- completely satisfied would give a more accurate picture overall.
Was I satisfied? Yes. Completely Satisfied? Mmm ???? maybe a 7 out of 10
12/31/2023
Gabriel G. VERIFIED CUSTOMER
Matt was very communicative throughout the whole process. Very knowledgeable about what the issues were and how to resolve them. I definitely thank you Matt for helping me take care of my EV6. Would definitely recommend him.
12/31/2023
Mary H. VERIFIED CUSTOMER
Emily was fantastic! She kept me informed and was a pleasure to deal with. She’s an asset for your company! Thank you and Happy New Year to you all!
12/31/2023
Ramon M. VERIFIED CUSTOMER
Excellent service.
12/31/2023
Elie E. VERIFIED CUSTOMER
You’re always the best company and team ever met with car dealers , that’s Why I picked Kia company to chose my favorite car and to drive safely after your best of maintenance and services of our 4 cars I bought from your company.
Thank you fir your best services.
Happy New year for all off you .
12/31/2023
Primrose B. VERIFIED CUSTOMER
Yes I was
12/31/2023
Brett C. VERIFIED CUSTOMER
Matthew was very helpful
12/31/2023
William H. VERIFIED CUSTOMER
Every effort was made by Tori to obtain a loaner vehicle while the engine issues were being diagnosed for complete engine failure. Her efforts were appreciated!
12/30/2023
Kristian W. VERIFIED CUSTOMER
Very professional
12/30/2023
Monica R. VERIFIED CUSTOMER
Pleasant personality, friendly, professional.She kept me updated concerning my vehicle.Overall Emily is a great employee.
12/30/2023
Jessica E. VERIFIED CUSTOMER
They were very efficient and friendly
12/30/2023
Kenneth G. VERIFIED CUSTOMER
Your employee scheduled me for an appointment over the phone after I mentioned a recall. He didn’t even confirm there was a solution so when I arrived there was no work done to my vehicle and I was sent away to return when there was one. I had to take time off work and wasted my family’s time as well since they followed me ready to shuttle me home after dropping the car off. The recall also mentioned my car could possibly catch fire and should not be driven, but this is my only vehicle and can’t afford to not drive it. I asked them what happens if it catches on fire and their response was I could sue KIA. Very unprofessional.
12/30/2023
Anthony M. VERIFIED CUSTOMER
Made an appointment weeks ago for an oil change at 9am. They ask me if I’m gonna leave it and I said no. My vehicle wasn’t taken in till 11:40am. I wish they would have communicated they were behind cause I was expecting to wait but not half a day for a scheduled oil change. But in the future I will ask if there will be a wait even if I made an appointment.