I brought my vehicle in because I was called by your service department saying that I had a warranty issue. My check engine light was on which could have been caused by the warranty issue. Andy was not clear that there would be a charge for a diagnostic on my vehicle. It would have been helpful if Andy would have clearly stated there would have been a charge and how much it is before I agreed to leave my vehicle there. Otherwise Andy was very nice.
4/11/2018
Eric S. VERIFIED CUSTOMER
Wife was very happy with everyone at Kia today. Thank you Eric.
4/10/2018
Elbia T. VERIFIED CUSTOMER
David Galvez was very helpful and extremely friendly. He gave me information about what to expect in a maintenance package and what the prices where for different packages and what was offered. I will definitely go again for the service. It was done quicker than expected and I left very pleased with my inspection!
4/10/2018
Ismael Z. VERIFIED CUSTOMER
His is professional costumer service thanks David
4/10/2018
Carl G. VERIFIED CUSTOMER
I do think its terrible that I can’t fill the gas tank up to it’s capacity of 15.5 gals because of a designed problem that only fills it up 11.5 gals before it automatically shuts off. The manual states the gas tank holds 15.5 gals-untrue! The manual should state 11.5 gals ????
4/10/2018
Janell L. VERIFIED CUSTOMER
Oil service want by fast and the free mocka also helped
4/10/2018
Jeffrey W. VERIFIED CUSTOMER
Andy was professional and very helpful. My car took longer than I expected it to get fixed, but I was satisfied with the service.
4/10/2018
Karla G. VERIFIED CUSTOMER
Thanks for the shuttle
4/10/2018
Joe R. VERIFIED CUSTOMER
Richard is the best service writer ever. He really should get a raise for his amazing customer service.
4/9/2018
Matt W. VERIFIED CUSTOMER
Cameron was very helpful!!
4/9/2018
Teri C. VERIFIED CUSTOMER
I appreciate Stacey Keens customer service
4/9/2018
Nancy R. VERIFIED CUSTOMER
Great service!
4/9/2018
Carol S. VERIFIED CUSTOMER
Jeff provided exceptional service. He solved an issue with the beeps of the horn when opening and closing doors with the key fob. I had been told they could not be turned off. Jeff researched further and discovered they could be programmed to off. I was very impressed with Jeff's professionalism and attention to detail.
4/8/2018
Darla C. VERIFIED CUSTOMER
Had an amazing experience at Kia. Shane Kennedy made me feel like a queen for the day.
4/8/2018
Harrison R. VERIFIED CUSTOMER
You made a mistake but you owned the mistake and made it right. Thanks!
4/8/2018
Yolanda A. VERIFIED CUSTOMER
Stacey keen was very helpful and kind. Very satisfied with her service. Wish you guys would hire more people like her. Thanks again Stacey for your great customer service.
4/8/2018
Victor V. VERIFIED CUSTOMER
Provide warranty repairs on the weekend
4/8/2018
Jason G. VERIFIED CUSTOMER
It should not take 2 and a half hours for a basic oil change.
4/8/2018
Juan G. VERIFIED CUSTOMER
Very good
4/8/2018
Jaime P. VERIFIED CUSTOMER
Thank you very much your service today. You guys are great and very helpful