Excellent service. Stacey very courteous and helpful.
6/19/2018
MARIA R. VERIFIED CUSTOMER
Awesome!
6/18/2018
Felix V. VERIFIED CUSTOMER
Everyone was very kind and helpful from beginning to end !!
6/18/2018
Kelly K. VERIFIED CUSTOMER
Shouldn't take up to 3 hrs for oil change
6/17/2018
Mackenzie D. VERIFIED CUSTOMER
Lovely service. Was my first time in, nobody made me feel stupid. Gentleman replaced (for free) my crappy wipers that came with the car. Came bc it was free, will make the drive from Seattle again for the lovely waiting experience. Can't beat a free (decent) latte while someone else does the hard work.
6/17/2018
Stephanie C. VERIFIED CUSTOMER
The staff are always helpful and polite. My car was ready as promised!
6/17/2018
JORGE C. VERIFIED CUSTOMER
It's okay. Thank you
6/17/2018
Joseph S. VERIFIED CUSTOMER
Apparently there was a recall on clutch actuator for the 2017 Niro. When I made my 10k appointment I was not told of the recall. Because I had a major surgery and could barely move, much less drive, my wife drove over 200 miles to spend her only day off taking the car for its service and errands. She arrived at 0930 however was not able to leave until 1 pm. I was not told about the recall when I made the appointment even though it was sent out to dealerships May 11th. If I had been told we could have made other arrangements. Instead, my wife sat for over 3 hours and was not offered a temporary car so she could run her errands and did not return home until 3:45. By not advising us of the recall, the extra time needed for the repair, and no offer of a loaner I was several hours late taking my mefs. Not happy
6/17/2018
Steven M. VERIFIED CUSTOMER
He did an awesome job helping and explaining things to me. Definitely will come back
6/16/2018
Janet S. VERIFIED CUSTOMER
Stacey Keen is an excellent advisor and I see her as my agent in ensuring quality care for maintenance of my vehicle.
6/16/2018
Alfred B. VERIFIED CUSTOMER
Excellent, courteous, professional
6/16/2018
Robert H. VERIFIED CUSTOMER
Great job and got the vehicle back when promised
6/16/2018
Sharon R. VERIFIED CUSTOMER
Very helpful and good customer service.
6/16/2018
Guy A. VERIFIED CUSTOMER
Stacey provides excellent service. She answers all my questions, is very knowledgeable & friendly ????. It's nice to know customer service still exists at a few places. Makes me glad we bought our car at Valley Hi Kia.
6/16/2018
Cecil L. VERIFIED CUSTOMER
Cameron did a great job and followed through on everything he said he would do.
6/16/2018
Randy L. VERIFIED CUSTOMER
Great service as always
6/16/2018
Bonnie F. VERIFIED CUSTOMER
Chris, again, took wonderful care of me. He is one of THE nicest customer service people I have ever had the privilege of knowing. I hope he stays with the dealership. He is a tremendous asset to the company! He makes me feel, not only like a valued customer, but a personal friend.
6/15/2018
CLAYTON H. VERIFIED CUSTOMER
Only place I go for service and to purchase.
I have bought 5 KIA’s over the years!
6/15/2018
Laura L. VERIFIED CUSTOMER
I was highly impressed with my service. I went on my work break and was brought back to my work. The whole thing only took 20 minutes.