Eric was the best service advisor I have ever met. His service was beyond my expectations. Two thumbs up!
2/19/2024
Lingh H. VERIFIED CUSTOMER
Matt Park provided a very excellent customer service and experience. He is always with a big smile greeting the customers and provided an up date on anything the mechanic finds while servicing the vehicle. It’s incredible to see the amount of teamwork in play with the service team from communications between him, the mechanic working on the vehicle, shuttle drivers, and other peers. I’m impressed with the excellence and professionalism he provided.
2/19/2024
Cristobal C. VERIFIED CUSTOMER
Nice people and
Good jobs
2/17/2024
Gayle P. VERIFIED CUSTOMER
Omg the worst ever tried to call back today. No luck finally left a message for the service manager but no response. This is not acceptable
2/17/2024
Angela O. VERIFIED CUSTOMER
Matt was very professional, and courteous and very helpful.
2/17/2024
Denise A. VERIFIED CUSTOMER
George,
Was very helpful
2/17/2024
Wade B. VERIFIED CUSTOMER
The friendly service exceeded my expectations. While I purchased my vehicle elsewhere, this will be the dealership I trust for all my needs. Also, the service on my Niro was completed sooner than estimated. Thank you Kia of Covina Valley!!
2/17/2024
Katherine W. VERIFIED CUSTOMER
I really had no intention of buying a new car but I hope it was the right decision I know they were backed up but this was the second time I’m three weeks my Kia Soul was towed there the first due to rodents getting under hood the experience I had getting there was terrifieing it would have been nice if they just popped the hood just to see if the second time it was the same problem I would still hope they will let me know what was the problem that in only 3 weeks and putting out $885.00 it happened again
2/17/2024
Carol H. VERIFIED CUSTOMER
George was Very personable, efficient, and knowledgeable. He made me feel taken care of.
2/16/2024
Christina S. VERIFIED CUSTOMER
Matt was excellent!! Great customer service!
2/16/2024
Scott S. VERIFIED CUSTOMER
Eric did an excellent job following through on our service and keeping me informed.
2/16/2024
Elizabeth M. VERIFIED CUSTOMER
Everything was excellent. Service product everything thank you very much.
2/16/2024
Antoinette K. VERIFIED CUSTOMER
Excellent Service
2/16/2024
Judy T. VERIFIED CUSTOMER
Wasted my time. I made an appt due to a recall to get it taken care of, and specified what servoce was needed. I now have to go back in because the recall part needs to be ordered.
2/15/2024
Guy L. VERIFIED CUSTOMER
Michael is a very kind knowledgeable on my Kia Seltos.5 Star service.
2/15/2024
John C. VERIFIED CUSTOMER
As usual, Mike made the process easy, and got me Sunbit financing with no problem.
2/15/2024
Caroline V. VERIFIED CUSTOMER
Fantastic service by Carl! Thank you
2/15/2024
Courtney W. VERIFIED CUSTOMER
I'm so grateful that Gene and the technicians were able to get to my car so quickly even though I was an hour too early for my appointment. Thank you all so much for taking care of my car so well and so efficiently!
2/15/2024
Kathy H. VERIFIED CUSTOMER
I was completely satisfied with the Carl, not sure I am completely satisfied with the recall work.