Jackie was great. Service with a smile. Would definitely recommend KOB
12/22/2018
LARISSA F. VERIFIED CUSTOMER
Eric and the guys in service are awesome.
12/22/2018
DIONNA H. VERIFIED CUSTOMER
Very great service!!! James, was very pleasant and helpful!
12/22/2018
Tony K. VERIFIED CUSTOMER
Easy communication
12/21/2018
Deyoung G. VERIFIED CUSTOMER
Anthony is an excellent customer service rep with and high energy attitude. He always make sure the customer is well taken care of through the waiting process of getting your vehicle service.
12/21/2018
Tracy C. VERIFIED CUSTOMER
He was great
12/21/2018
Amanda S. VERIFIED CUSTOMER
I came in today, pretty freaked that my check engine light has just come on. Right away, he reassured me that “we are going to figure out the issue” and get me back on the the road. I told him I just bought a house and really needed to be able to finish moving and that I loved how much room my Soul had to accomplish that. Anyway, long story short, the light was diagnosed as a “small leak” in an engine part that needed to be replaced. He very confidently explained that I could still drive my car with the light on because they had checked everything out to rule out any more serious issue and that I wouldn’t be left stranded on the side of the road. The part was ordered and I was scheduled to come back in a week to get the part replaced. I left satisfied and assured that the engine light was my car’s computer picking up that small leak; and that it wasn’t something to be freaked out about. He gave me peace of mind and that was one of the best gifts I could have gotten today. Thank you Christopher Mossman!
12/21/2018
EDILBERTO O. VERIFIED CUSTOMER
Christopher Pohl in my books from 1 to 10 He is no. 11. He is very courteous, friendly, customer oriented, knowledgeable & he knows his line of work as a Service Advisor. I wish you have 10 Christopher Pohl at All Star Kia of San Bernardino in your staff. He is 2nd to none.
12/21/2018
Jeanne R. VERIFIED CUSTOMER
Service was fast and efficient.. I didn’t have an appointment and was taken in and provided a ride home while my car was being worked on. Stacy kept in contact with me via text which worked well for me.
12/21/2018
Janet E. VERIFIED CUSTOMER
Very personable
12/21/2018
Ericka R. VERIFIED CUSTOMER
Yes great service
12/21/2018
LAURIE T. VERIFIED CUSTOMER
Fast, polite, and extremely helpful
12/21/2018
Maria S. VERIFIED CUSTOMER
I always go in without an appointment but it seemed like I did have one because they had me in and out in no time! William always goes above and beyond for me and even though they were short staffed, he was doing his best to get us checked in. William’s great customer service and everyone at Valley Hi Kia keeps me coming back! Keep up the great work !
12/21/2018
Brad S. VERIFIED CUSTOMER
Very well taken car of just need a little bit more communication
12/21/2018
Bill T. VERIFIED CUSTOMER
Very pleased with the service.. Prompt and professional service.. Always completed on time..5 Stars..
12/21/2018
Reina M. VERIFIED CUSTOMER
Awesome dealership.
12/21/2018
William M. VERIFIED CUSTOMER
Andy provided the services and follow up for our Kia. Taking the care and understanding that our daughter would soon be driving this vehicle as her own. Great service and follow up.