Overall my experience was great! The only thing that I’m not satisfied with is the fact my Forte did not come with floor mats. I was told they do not come with it. It’s hard to believe a brand new car comes with so many features, was not equipped with floor mats. Now with the rains we had the day after, all I worry about is trying to not mess up the floor! Especially since it’s a lease. It probably seems like a minute problem, but honestly, it’s the only thing that keeps me from really being satisfied about the whole thing.
1/13/2019
Joy L. VERIFIED CUSTOMER
Excellent!
1/13/2019
Delphine L. VERIFIED CUSTOMER
Service was excellent
1/13/2019
Tom B. VERIFIED CUSTOMER
You guys are great????????
1/13/2019
Marco R. VERIFIED CUSTOMER
Very informative, always kept me updated on the status of my vehicle.
1/12/2019
LARRY K. VERIFIED CUSTOMER
We appreciate that you honored the warranty. We love our 2011 Kia Sorrento. We have nearly 200,000 miles on it and it runs great (we take good care of it).
Someday we might even buy another one!!!
1/12/2019
Monique G. VERIFIED CUSTOMER
Satisfied
1/12/2019
Peter H. VERIFIED CUSTOMER
Love coming in to Kia .
Your staff is very welcoming .
Service is guick said it would be 3 hr wait done with on a couple of hours.
1/12/2019
Charles F. VERIFIED CUSTOMER
Josh always is very efficient and does what is promised. Thank You - cf
1/12/2019
Thomas D. VERIFIED CUSTOMER
Excellent service. Very polite & efficient young lady.
1/12/2019
Norma M. VERIFIED CUSTOMER
She was excellent. very professional, kind and courteous. she was great to work with.
1/12/2019
Luther Y. VERIFIED CUSTOMER
Everything was great
Excellent customer service from Andy Wilson
Fast service I received my car back with time to do some shopping!
1/12/2019
James R. VERIFIED CUSTOMER
Richard was thourough and quick. He got to the bottom of the problem and came to a solution quickly.
1/12/2019
John F. VERIFIED CUSTOMER
Great job!
1/12/2019
Rhonda W. VERIFIED CUSTOMER
He was helpful and kind
1/12/2019
Jason J. VERIFIED CUSTOMER
It was speedy and acceptable service.
1/12/2019
Joseph M. VERIFIED CUSTOMER
It started off as a bad experience, but Eric responded professionally and patiently to make corrections and make sure that I was fully satisfied. He also took the time to educate me on the computer system of my Kia.
1/12/2019
Matthew M. VERIFIED CUSTOMER
Ok....
1/12/2019
Rufus W. VERIFIED CUSTOMER
Yes my experience went well Eric Livingston is a great guy and he takes care of me every time I bring my vehicle in