Eric is the best. Goes out of his way to be sure all your questions are answered and is polite and professional.
2/19/2019
Jewel M. VERIFIED CUSTOMER
Eric along with all the other people were very friendly right from the beginning. I came in without an appointment but he got me right in and out. He took his time talking to me about the concerns I had, explaining what the issue could of been caused by. He had extensive knowledge that he was willing to share with me. This was first time with an all wheel drive vehicle which he explained the importance of tire rotation to make sure the tires wear evenly. Lastly, he did not try to sell me something I did not need. I will be back with my other car for all its service needs. This was a wonderful experience that I will pass on to my friends!!
2/19/2019
David C. VERIFIED CUSTOMER
Keep up the good work
2/19/2019
Rose M. VERIFIED CUSTOMER
He was very professional and very helpful. He made me feel as part of KIA family.
2/18/2019
Raymond F. VERIFIED CUSTOMER
Always a good feeling knowing we will get consistent quality work done by KOB
2/18/2019
CYRIE H. VERIFIED CUSTOMER
The staff was amazing.
2/18/2019
Laura L. VERIFIED CUSTOMER
As always, friendly, helpful. Love KIA!
2/17/2019
Dean W. VERIFIED CUSTOMER
The service staff is excellent. Always keep me well informed and all over making sure my visit experience is top-notch!! I’ve been coming here for more than 5 years and will never go anywhere else — I bought a new car from this dealership cause the people are awesome!!
2/17/2019
J S. VERIFIED CUSTOMER
Our car was serviced bad. Not vacuumed as requested. Not washed ,but was raining. Are car makes a noise loose part. Or not done correctly. Are car is new. Tire right side. Hope oil was done correctly. Not happy at all.
2/17/2019
CHRISTINE H. VERIFIED CUSTOMER
Anthony was great, very helpful and checked on me throughout my wait. loved him
2/17/2019
Miriam G. VERIFIED CUSTOMER
Awesome experience ????
2/17/2019
Rayleen M. VERIFIED CUSTOMER
Absolute love the service department! They always do a great job with my car and have it done in a timely manner.
2/17/2019
Barbara W. VERIFIED CUSTOMER
Good service nice people no complaints
2/17/2019
Kathleen P. VERIFIED CUSTOMER
Always happy with your service.
2/17/2019
Brandon F. VERIFIED CUSTOMER
Richard is a professional that goes the extra mile to ensure his customers are taken care of and leave on the best terms. He's a pillar of success at West Hills Kia and ensures needs of the customer are atbthe forefront of his responsibilities.
2/17/2019
Timothy R. VERIFIED CUSTOMER
Very professional and friendly. Going above and beyond to help.
2/17/2019
Ruben R. VERIFIED CUSTOMER
Service advisor Andy was great. I only had one issue with the technician's recommendation of replacing air and cabin filters. Specially because I just replaced them myself 2-3 months ago. This makes it difficult to take other service recommendation seriously. Owners manual says to replace every 7500 miles, it's only been about 4000, so I was taken back by technician's recommendation.
2/17/2019
Melissa C. VERIFIED CUSTOMER
Thank you
2/17/2019
ANDRALETA C. VERIFIED CUSTOMER
Andy did a great job making sure my car was taken care. Will continue to request him as my advisor.
2/17/2019
Bryon S. VERIFIED CUSTOMER
Service was very professional, helpful and satisfying.
I will using Valley Hi KIA for all my automotive needs going forward.
Overall, my experience was excellent.