very long wait, but everyone was very accommodating.
2/24/2019
GERALD L. VERIFIED CUSTOMER
I would like to thank the service department for all they do they do a great job taking care of my problems with my Kia credenza the service writers are fantastic and also are the mechanics thank you again look forward to coming back to service my car
2/23/2019
Jane K. VERIFIED CUSTOMER
We love the KIA family!
2/23/2019
York B. VERIFIED CUSTOMER
Richard Palmer always does an awesome job taking care of my vehicle. I have trust and confidence in him to point the way for the repair needs of my vehicle. I’m glad you hire guys like him. The rest of your staff is wonderful too. Be nice to them and they will perform miracles for you! Thanks again for a great experience.
V/r,
York B
2/23/2019
Grace F. VERIFIED CUSTOMER
Cameron was very nice, professional and communication was great! I will
Request him for future appointments!
2/23/2019
Lionel J. VERIFIED CUSTOMER
Very professional and knowledge about what I was looking for. Did an outstanding job..
2/23/2019
LINDA J. VERIFIED CUSTOMER
We appreciated the great service performed on our Kia Soul and the professionalism of the service writer. But when we went to the cashier to pay for the services that was not covered by the manufacturer, our bill came to over four hundred dollars. When the receptionist was questioned about why it cost so much for just an oil change and coolant change, she told us that part of the cost was for a portion of the Catalytic converter repair. We informed her that all the repairs pertaining to the Catalytic converter was suppose to be covered by the manufacturer. Upon confirmation, she said that we were right and apologized and the closing bill came to $215 plus tax. We were relieved and satisfied with the results but we would have end up paying the higher amount if we didn't say anything. I think there should be a better communication between the service writers and the cashiers. I'm giving Valley Hi Kia a 5 star because we feel we were treated properly, received updates, and very satisfied with the end result.
2/23/2019
Kristen S. VERIFIED CUSTOMER
Always everyone super nice and helpful
2/23/2019
Thomas L. VERIFIED CUSTOMER
Excellent service...the best service department
2/23/2019
Roy K. VERIFIED CUSTOMER
Chris has been there for all my service needs and help me out in any way he could
2/23/2019
Jerry M. VERIFIED CUSTOMER
The wait time a little too long just to have a battery installed
2/23/2019
Cindy T. VERIFIED CUSTOMER
Cameron was great to work with and took the time to explain things to me, very personable and accommodating.
2/23/2019
Sandra E. VERIFIED CUSTOMER
Kenneth did a great job today he was very informative and pleasant, we appreciate the great service he provided ... thanks so much
2/23/2019
Carolee V. VERIFIED CUSTOMER
Service was quick and painless!
2/23/2019
Mariana R. VERIFIED CUSTOMER
Cameron was great and very attentive.
2/23/2019
Richard S. VERIFIED CUSTOMER
The staff is friendly
2/23/2019
Randal S. VERIFIED CUSTOMER
Amazing job and great company
2/23/2019
Andrew L. VERIFIED CUSTOMER
Thank you for making sure our appointment was quick and painless!
2/23/2019
Lauren B. VERIFIED CUSTOMER
This was my first experience using Kia of Bedford’s service department. Everyone was so friendly and helpful from when I brought my car into service up until I drove off the lot. I would say that I had a wonderful experience.