Eric was wonderful and understanding as always. I'm upset about cost and that I incurred. I am working with KIA consumer for the issue at hand.
3/2/2019
Richard I. VERIFIED CUSTOMER
Job was completed in a timely manner.
3/2/2019
Leticia G. VERIFIED CUSTOMER
Great and fast service
3/2/2019
Mike L. VERIFIED CUSTOMER
No problem. We love your dealership!
3/2/2019
Perla G. VERIFIED CUSTOMER
William Enriquez lll was the guy to go to. He was of great help to getting my car ready to go after I burnt up an IPU after I tried to install fog lights to the car with a bad Mickie mouse wiring job trying to be cheap over here. Mistakes were made and I was fortunate to get help by William. He was communicating with me on everything that was done to my car. Very professional and even helpful referring me to an off the market shop that would be able to do the job completion on the wiring, other professionals, for the fog lights. Was extremely helpful. If ever I need more help on my car, I will definitely go back to see William again to seek help or counsel on any thing concerning my car. He and his team help me get my car back up to manufacturer spec. Thank you.
3/2/2019
Heinz H. VERIFIED CUSTOMER
Friendly professional service. Faster than I thought it would be.
3/2/2019
Wayne P. VERIFIED CUSTOMER
Chris was patient and extremely helpful
3/2/2019
Joshua P. VERIFIED CUSTOMER
She was very courteous, professional and technically knowledgeable about the services that were recommended. She provided timely updates about our vehicle while my wife and I waited and ensured we clearly understood KIA provided a shuttle service if we desired the need. Thank you very much for also supporting military families! We will definitely return for other services.
3/2/2019
Karen W. VERIFIED CUSTOMER
Chris was friendly and took the time to explain additional work that was needed on my car and the reason why. I was happy with my first visit to the West Hills Kia service area!
3/2/2019
Paul W. VERIFIED CUSTOMER
Fantastic service.
3/2/2019
David S. VERIFIED CUSTOMER
He was very nice and gave attention to all my needs.
3/2/2019
Russ R. VERIFIED CUSTOMER
Time will tell if the problem is solved. Optimistic it will be
3/2/2019
Amanda S. VERIFIED CUSTOMER
Richard palmer gave us great service and very very nice. 100% happy
3/2/2019
Robin A. VERIFIED CUSTOMER
As always the best service from Richard
3/2/2019
Monique R. VERIFIED CUSTOMER
Great service
3/2/2019
Robert W. VERIFIED CUSTOMER
Today I got an answer to what is going on with my car and the part was ordered and my car will be repaired next week with the new part.
3/2/2019
Christine S. VERIFIED CUSTOMER
Turn off the loud music in the building otherwise employees were very professional
3/2/2019
Bridgette H. VERIFIED CUSTOMER
He was straight forward about all the work that I needed.