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Real Reviews from VERIFIED CUSTOMERS
Douglas H. VERIFIED CUSTOMER
Very helpful and positive.
3/15/2019
Francisco D. VERIFIED CUSTOMER
La señorita fue muy amable y me atendió muy bien y fue muy agradable saber que habla español. Muy satisfecha con su ayuda.
3/15/2019
SAL C. VERIFIED CUSTOMER
Staff was very accommodating. I will definitely be returning
3/15/2019
M Suzanne. VERIFIED CUSTOMER
This was the first time Mr. Enriquez helped me and I was thoroughly pleased. He knew what my car needed and addressed it professionally. He was so very pleasant; went out to the car when I had to get my packages then signed me up for my ride home. In the afternoon, I paid my bill and he walked me outside. My car was parked in and he moved it so I could easily drive out. I'll recommend him to my friends and hope he will be there to assist me again. You've got a good man for the job.
3/15/2019
CHRISTIAN G. VERIFIED CUSTOMER
Andy is a great guy
3/15/2019
Eric W. VERIFIED CUSTOMER
Rude employees. Very pushy
3/15/2019
KIM A. VERIFIED CUSTOMER
Just concerned with the recalls I have had with this car. Other then that - everything else has bern great
3/15/2019
Alejandra L. VERIFIED CUSTOMER
Keep up the good work it was very nice how everyone greet with a smile
3/15/2019
Lee C. VERIFIED CUSTOMER
Outstanding service
3/14/2019
Margaret K. VERIFIED CUSTOMER
Jim was incredibly friendly and helpful!
3/14/2019
DANA W. VERIFIED CUSTOMER
Every thing went fine. I just can't understand why my Road weather sensor light is staying on my dashboard. Everything else went great I was very satisfied.
3/14/2019
Gladys A. VERIFIED CUSTOMER
I went to get my tires checked thinking one of them had a nail or leak of some sort. When I went to the dealership they told me I did not need my tires fixed. While waiting for their Services KIA provided a drink and snacks. Overall, I appreciated the services. Thank you.
3/14/2019
Cheyenne R. VERIFIED CUSTOMER
I am honestly grateful I’ve been going to Kia since I got my forte for service and every time I go in I look forward to working with Stacey she is very helpful when It comes to answering my questions and concerns she’s accurate when it comes to timing she don’t just tell me what I want to hear she’s very honest and she’s calm and clear minded and very professional opposed to some of the representative there’s which we’re not so great when they helped me.
3/14/2019
Brenda C. VERIFIED CUSTOMER
William is amazing, he is always willing to help in anyway he can. He is a great representative of your company.
3/14/2019
Brian A. VERIFIED CUSTOMER
Excellent service as always.
3/14/2019
Lisa Y. VERIFIED CUSTOMER
I'm always happy when Stacy is my service advisor. She's very attentive and friendly and always handles my visit professionally!
3/14/2019
Lisa S. VERIFIED CUSTOMER
Joshua was awesome. He was a complete gwntlemen. Ur service manager is an idiot and really needs some customer servixe skills. My car is only 2 years old. 15 thousand miles on it and the battery died and left me stranded. I got it jumped and drove to kia. This is my 2nd lease from u guys and i had to call off work. I got it there at 12p and he said he couldnt do it today that its under waranty and i can take it to any kia. Seriously he was condesending and i couldnt believe he said this. This was two days in a row i talked to him becuz the dsy b4 my car was dead at work. I would have thought good customer service would be to change out the battery. I went to the saled dept in tears becuz the servic manager was so uncaring. I find it hard to believe that anyone would wsnt their loyal goos payong cusromers to take their business elsewhere . If this man is going to remain ad your service managet i will definetly think twice about going ro kia sb to get my next car in november. If i do it will be because of josh. Thank you again joshua for getting my car. Back on the road so i could return to work today. What an absolute sweetie joshua was. This whole dealership has been awesone except the tone and attuitude of your service manaager was absolutely unacceptable. I am a manager for 2 urgent care facilities and if i treated a patient who was upset the way he talked to me. I wouldnt have a job. Afterall this battery never should have left me stranded the way it did. I highly reccomend a serious cource of customer satisfaction for this manager or find one with compassion. Thanks for listening. If i do decide to leave your store and lease from someone else u can bet 100% it is becuz of him.
3/14/2019
Robert B. VERIFIED CUSTOMER
Excellent service and good staff. ????????????
3/14/2019
Erika P. VERIFIED CUSTOMER
Andy Wilson and staff were very helpful and friendly from the moment i arrived. He helped me right away and got me out of the door as quickly as possible.
3/14/2019
Timothy P. VERIFIED CUSTOMER
William was helpful
3/14/2019