I really like the team that you have and the advisor was very professional. I love my stinger and the whole Kia dealership.
10/19/2019
Heather E. VERIFIED CUSTOMER
Josef is very helpful every time I go. Today they got my brakes done in a timely manner, and I’m completely satisfied with everyone there, especially him!
10/19/2019
Marc L. VERIFIED CUSTOMER
Quick and easy to deal with, very professional. No issues whatsoever.
10/19/2019
Jessica A. VERIFIED CUSTOMER
Chris is always courteous and professional and always,always with a smile and a greeting. He is actually the only reason my husband and I keep going to this dealership for service
10/19/2019
Bryan G. VERIFIED CUSTOMER
On 18 Oct I brought my ‘19 Optima in for recall work. I picked up the car and got it home, then noticed grease/oil stains in the headliner and visor on the driver side of the car. I called your service dept at 11:50am, spoke with a woman who said she’d get back to me shortly; which she didn’t. At 1:30 I called again, spoke to Richard who was our point of contact for the service. Informed him of what had happened. He said to bring the car in at our earliest convenience and he’d take care of it. Which he did. I hope the service tech was corrected. Richard made this situation right. He took care of us and was very apologetic and explained that this was not the standard of work to expect from West Hills Kia.
10/19/2019
Orrin K. VERIFIED CUSTOMER
Great job give him a raise !!!!!
10/19/2019
Thomas B. VERIFIED CUSTOMER
Scott was friendly and helpful. Got me a quick shuttle to work on time.
10/19/2019
Khristian G. VERIFIED CUSTOMER
Tracy was so nice and friendly, and really made me feel welcome.
10/19/2019
DION S. VERIFIED CUSTOMER
Brenda is a great service advisor I will go to her every time I have a problem with my car
10/19/2019
Marcos L. VERIFIED CUSTOMER
I NOT HAPPY AT ALL I TAKE MY 2019 KIA FORTE FOR THE FIRST OIL CHANGE AND THE PESON WHO DO THE SERVICE DAMAGE THE BACK BUMPER AND DELIVER THE CAR WIHT OUT TELL ME OR TELL TO THE SERVICE DEPARTMENT MANAGER SO I WANT TO SOME ONE CALL ME TO FIX THIS PROBLEM I CALL SO MANY TIMES AND NO BORY RETURN MY CALL MY # 909)7709053
10/19/2019
REBECA T. VERIFIED CUSTOMER
This was my first time visiting Valley Kia for a service change. Andy was very helpful in explaining what type of oil my engine would need for my 2019 Kia Stinger. I was happy that the time estimation he gave me for my vehicle to be ready was spot on! He made my experience very pleasant, and I would be happy to recommend the Valley Hi service department to others thanks to Andy!
10/19/2019
Nancy F. VERIFIED CUSTOMER
As always. I always feel comfortable bringing my vehicle in for any service. Eric Livingstone is excellent as well.
10/19/2019
JESSICA S. VERIFIED CUSTOMER
I really appreciate all the work you guys have helped me with. My car works alot better now and i no longer have a check engine light. Its amazing. I really appreciate everything.
10/19/2019
Lucio J. VERIFIED CUSTOMER
Great service.
10/19/2019
Kimberly M. VERIFIED CUSTOMER
Tracy was so friendly and helpful, she definitely made the whole experience enjoyable
10/19/2019
Mario L. VERIFIED CUSTOMER
Great service
10/19/2019
ADAM V. VERIFIED CUSTOMER
Great customer service!!! Mario always goes above and beyond