Very nice ,answered all my questions and trust worthy did fell like I was being taken because I am a woman
3/10/2020
Angela R. VERIFIED CUSTOMER
Eric is the best
3/10/2020
Sandra O. VERIFIED CUSTOMER
I received Wonderful and prompt service this morning....my work schedule was a priority for me and I was treated so wonderfully....too make sure my needs and and service of my car was handled ASAP! I will definitely be back for future service to this dealership! Thank-You Kia of Bedford!!
3/10/2020
Terry F. VERIFIED CUSTOMER
My van is leaking either coolant or washer fluid from under the resivoir since I got home.
3/10/2020
Phyllis N. VERIFIED CUSTOMER
Richard kept me informed and was very courteous.
3/10/2020
DANIELLE D. VERIFIED CUSTOMER
Ms. Serrano gave friendly service and called me when my car service was completed as opposed to an automated text. It felt good to be treated like a person than an item in the queue.
3/10/2020
Kari J. VERIFIED CUSTOMER
Always great service. Richard is always very helpful and nice
3/10/2020
Laquita J. VERIFIED CUSTOMER
Eric was very polite towards me
3/9/2020
Jonie G. VERIFIED CUSTOMER
Anthony was courteous and professional!!
3/9/2020
Joanne H. VERIFIED CUSTOMER
He did a great job
3/9/2020
Katrina O. VERIFIED CUSTOMER
This is my 2nd car from KOB and I do all my maintenance and I always seem to work with Eric and the experience is always Great!!
3/9/2020
James S. VERIFIED CUSTOMER
None
3/9/2020
Pearl F. VERIFIED CUSTOMER
Good job
3/9/2020
Osbaldo M. VERIFIED CUSTOMER
Everything was done in a timely manner and they had the show “friends” on and snacks! Brenda Serrano was super sweet and very helpful
3/9/2020
Oscar M. VERIFIED CUSTOMER
The service given by the gentleman that received me at the dealership was outstanding.
The only comment I have is that when my car get washed there, the front license plate gets awfully bent. This time, the plastic frame was ripped off more than half. I guess you should take more care on this issue.
3/8/2020
Laura L. VERIFIED CUSTOMER
Excellent service as always. I enjoy taking my Soul in for service and Eric checks the boxes prior to my appt, let's me know how long it will be and does a great job going over what was done, explains everything I need to know. Just excellent service, he is awesome! Like the latte while I waiting too. Service was fast and I was walked to my car when I left. They really treat you like you a part of the team! Thank you!
3/8/2020
Jennifer P. VERIFIED CUSTOMER
Eric sucked. Came in to get all bulbs in front clip replaces had many other things done but that's why we came in. He called said he change the bulbs but only one.so my wife called him and said can you please check the other side because it was going out..he said he would picked car up next day light was still dim on the side we called him about now I haft to rent a rent a car again leave the car again he calls me later that day said it wasn't the bulbs it was hole light assembly said 1400 more on top the 1500 I have spent came next day with one headlight working good took it to another shop thay put in bulb works perfect. Never even thought about paying for 35 dollar rental that he cost me along with the 400 I had to pay the other shop..a money could of done a better job