The service was good but the car wash was awful.
So besides the car wash all was good.
Thank you
7/4/2020
Jose D. VERIFIED CUSTOMER
Excellent
7/4/2020
KAREN E. VERIFIED CUSTOMER
Service was quick and easy and a fair price.
7/4/2020
Candace U. VERIFIED CUSTOMER
I do appreciate the very friendly staff! Kudos to Stacy Keen It was a quick and easy process. Thank you all for your service!
7/4/2020
Jessica W. VERIFIED CUSTOMER
I was told my car would be done in about 45 minutes to an hour... i called to ask what the progress was and was told I would be getting a call back. I got a text that didn't tell me anything about my cars progress. It had also been 3 hours by that point. I called again at around 4 hours because I still hadn't gotten a call and they were unable to transfer me to someone who could tell me what was going on but nobody was available. Finally I got a call after 4 and a half hours that my car was ready.
7/4/2020
Valorie Y. VERIFIED CUSTOMER
Yes but had to change breaks and my husband noticed that they didn’t tighten the tire lug nuts very tight
7/4/2020
Luisana L. VERIFIED CUSTOMER
As soon as I turned on my car the same issue I was having I had again. I had to run back inside and tel Chris that issue wasn’t resolved as he had stated before. No new ticket was initiated because he stated he wanted to work off the old one even though I had already signed it. I had trouble contacting Chris again to get a car rental. I didn’t ask for one at the moment because I was getting a ride and my friend had to go to work. I’m very disappointed that my car has 3554 miles on it and I have had to leave it at the dealership 3 times already! I just want my car fixed.
7/4/2020
Douglas B. VERIFIED CUSTOMER
Stacey Keen has been a fantastic representative. I cannot express how professional your staff is. I have been having my regular maintenance performed at the Alhambra dealer, and the quality level is just as top notch. I am completely sold on you business model. Based on all my previous encounters, I am an ardent fan of Kia.
7/4/2020
Jose V. VERIFIED CUSTOMER
The customer service she brings is outstanding and always takes care of my vehicle when bringing it to service. Always with integrity and gets the job done. Love doing business with everyone in that department. Could nit think of anyone better than that team I appreciate the craft.
7/4/2020
Alice P. VERIFIED CUSTOMER
Exceptional and courteous service! Thank you.
7/4/2020
Mauricio P. VERIFIED CUSTOMER
Every time we have gone William has always made it to make sure our car gets the best service. He does an outstanding job!
7/4/2020
Edward W. VERIFIED CUSTOMER
Very easygoing and didn't push an upsell
7/3/2020
Beatrice W. VERIFIED CUSTOMER
Kia of Bedford is always a very nice place the people are nice ???? ???? ???? and the service is great
7/3/2020
Stephen B. VERIFIED CUSTOMER
Very personable
7/3/2020
William S. VERIFIED CUSTOMER
Yes, a very nice young man!
7/3/2020
Wanda O. VERIFIED CUSTOMER
Great job William Enriquez thank you ????
7/3/2020
Sabrina M. VERIFIED CUSTOMER
She was very professional and very good customer service.
7/3/2020
Scott F. VERIFIED CUSTOMER
Stacy keen is the best she does she the best on Kia car's
7/3/2020
Bennie R. VERIFIED CUSTOMER
Yes, Andy was very professional,courtesy and knowledgeable concerning the vehicle. Thanks.
7/3/2020
David B. VERIFIED CUSTOMER
Really enjoyed working with Richard...he was knowledgeable, professional, friendly, cheerful, and helpful...great representative for your business!