The person that worked on the van left his work gloves in the van and there was grease on the floor mat
7/15/2020
Patricia O. VERIFIED CUSTOMER
Very satisfied thank you
7/15/2020
Lucinda C. VERIFIED CUSTOMER
Andy Patterson is very professional and courteous. Good customer service
7/15/2020
Janine S. VERIFIED CUSTOMER
Was in and out quickly friendly service and great job keeping this clean
7/15/2020
Jared T. VERIFIED CUSTOMER
Truc has always been extremely helpful, professional and honest with me every time I go in. West Hills KIA has been amazing from the start. Thank you guys for the great services you provide!
7/15/2020
Maria E. VERIFIED CUSTOMER
Stacy is wonderful it’s. Joy having her help me and trust her expertise Thank you Stacy and Kia
7/15/2020
Barbara P. VERIFIED CUSTOMER
I love my soul you guys r the best you even washed and vacuumed my car
Thank you
7/15/2020
Sheila H. VERIFIED CUSTOMER
Eric was very kind and answered all my questions and my concerns about my vehicle. Thank you for having such a personable staff.
7/14/2020
Tom B. VERIFIED CUSTOMER
Interested in trade in, just not right now.
7/14/2020
James B. VERIFIED CUSTOMER
I value the trust as the service staff taking care of my vehicle it shows that ya'll giving me you're
Integrity Passion and pride to go out of your way to satisfied your customers. Thank you again I really appreciate the service.
7/14/2020
Anthony B. VERIFIED CUSTOMER
Great customer service
7/14/2020
Marie S. VERIFIED CUSTOMER
Stop texting me. I get text 3 times a day. ****
7/14/2020
Angela R. VERIFIED CUSTOMER
Eric is always friendly and helpful
7/14/2020
Hector R. VERIFIED CUSTOMER
James was polite cordial answered my questions ,and did research for me on a future repair since I had a problem last time I took the car in that left me careless for a few months he made sure I was good and satisfied before I left the lot
7/14/2020
Lucy P. VERIFIED CUSTOMER
Eric and the team are great!
They are truly the best.
7/14/2020
Lynette P. VERIFIED CUSTOMER
When I bring my car in for service I expect to get it back in the same condition or better. I was left with a hole in the bottom of my vehicle and told that I brought it in that way. It was obvious that the service technician broke the panel in the front of my car during an oil change. I also didn’t appreciate the treatment from the service manager in trying to rectify the broken panel. I was made to feel as though I had to be squeezed in to fix the problem that was caused by the service dept. and was told by the manager that when I come in “everyone remembers who I am” so I won’t have any problems bringing the car back for repair as though I was an issue that needed to be “handled.” I have purchased and leased several
cars from Kia and this is not the first time I was not satisfied with the service department however I kept coming back for the buying experience. This will be my last car from Kia of Bedford due to the failed “customer service” of the “service dept.”
7/14/2020
Brittany S. VERIFIED CUSTOMER
James was wonderful to work with, took care of all my needs!
7/14/2020
Edward L. VERIFIED CUSTOMER
As always, your staff did a Stellar job on my car. Thank you so much. You have simply the best service.
7/14/2020
Karen W. VERIFIED CUSTOMER
I can’t thank Howie enough!!! He knew we were pressed for time and he did his very best to Expedia ate the service that we received. Thank you again for your help really appreciate it!!!! Great job ????????