Ramez Ramzy makes you feel like a valued member of the Norm Reeves Honda family.He communicates clearly and ensures comprehension.He empowers you,making you feel in control,in a very positive way.what an exceptional experience in had with him.Keep up the outstanding work.
7/13/2025
Caesar V. VERIFIED CUSTOMER
Great service
7/13/2025
Stephen H. VERIFIED CUSTOMER
Excellent
7/13/2025
Mary Beth. VERIFIED CUSTOMER
Light bulb for gear shift panel was not in stock and I was not informed until later in the afternoon while my honda was being serviced for a separate issue. The main reason I scheduled my appt 2 days before was to get the gear shift bulb replaced. Another honda dealership had the bulb in stock so we picked it up, paid for it and brought it to a service advisor so it could be installed. Seemed like poor planning that the bulb was not in stock for my service appt.
7/13/2025
Jercol Madidi. VERIFIED CUSTOMER
I really appreciate the job was well done????
7/13/2025
Cecelia R. VERIFIED CUSTOMER
Ms. Julie is very knowledgeable and also accommodating when I have questions or concerns regarding the maintenance of my 24Honda CRV.
I am always thankful for her professional support and genuine concern for me as her customer. I rate her a 10+ !!
7/13/2025
Priscilla S. VERIFIED CUSTOMER
John was great, as always, and I appreciate his support. That said, I’m still struggling to understand how there isn’t another way to diagnose the ongoing Apple CarPlay issues. It’s hard to believe I’m the only customer experiencing this. Are others being told the same thing? Has there been any guidance or insight from Honda corporate or their engineers?
It’s frustrating to have dealt with this for years without a real resolution. I truly hope more can be done to get to the bottom of it.
7/12/2025
Tom O. VERIFIED CUSTOMER
Oscar Robles gave great advice and service. I return to him when my cars ???? need service. He took car of my car ???? problem with quick service and complete service.
When l need service l ask for him.
7/12/2025
Tina F. VERIFIED CUSTOMER
The truth is that I waited 21 minutes to be met by a service provider in an empty driveway. I was literally the only car at a 3pm appointment. Several people passing by during those minutes mentioned that someone would be there soon. But then Manny saved the day. He went above and beyond to make sure the service was done right and even earlier than expected. I was highly satisfied with his response to my problem and his commitment to customer care. Thank you Manny. You saved the day.
7/12/2025
Jader V. VERIFIED CUSTOMER
Nicole was amazing!
7/12/2025
Linda K. VERIFIED CUSTOMER
Hope to deal with Ramez on future visits.
7/12/2025
Drew E. VERIFIED CUSTOMER
Excellent customer service
7/12/2025
Miriam L. VERIFIED CUSTOMER
Great service
7/12/2025
Elizabeth M. VERIFIED CUSTOMER
I always get great and professional service,
That is why I keep returning year after year.
7/12/2025
Andrea B. VERIFIED CUSTOMER
Great service and time
7/12/2025
Diane V. VERIFIED CUSTOMER
Trinity was very helpful from the beginning ,
From making the appt to follow up on how my
Service was going along
A+
7/12/2025
Ana V. VERIFIED CUSTOMER
I want to give a big shoutout to Robert G!!! he’s absolutely awesome! He always assists me with my car maintenance and provides exceptional service. His positive vibes, friendly attitude, and professionalism make every visit a great experience. Thank you, Robert, for always going above and beyond!
7/12/2025
Caroline G. VERIFIED CUSTOMER
Well done
7/12/2025
David D. VERIFIED CUSTOMER
I still haven’t got a check that you owe me for breaking my car and I had to put out money out of my own pocket when it should’ve been Ford paying for it