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Real Reviews from VERIFIED CUSTOMERS
Scott C. VERIFIED CUSTOMER
ARBENZ WAS GREAT. BEST SERVICE.
8/12/2021
Sheng Chieh. VERIFIED CUSTOMER
It's good to drivemy CRV after maintained. Thanks for your help.
8/12/2021
Melinda G. VERIFIED CUSTOMER
Thank you, Manny, for making my visit easy and effortless! I appreciate you!
8/12/2021
Mary R. VERIFIED CUSTOMER
Trinity at Norm Reeves Honda, West Covina has been exceptional in providing updates and returning our car in a timely manner. We have never been disappointed in the service she has provided our family of four of happy Honda and Acura vehicle owners. We ALWAYS want Trinity for her commitment to us to provide a consistent customer service we have enjoyed over the years. We bring our new Acura MDX to Trinity for oil changes and we wish Honda could also provide the warranty but it is not possible.
8/12/2021
Kacey V. VERIFIED CUSTOMER
Amazing job with friendly staff even when you guys are super busy.
8/12/2021
Cesar U. VERIFIED CUSTOMER
The person listen n didn’t shine me away
8/12/2021
Angelica R. VERIFIED CUSTOMER
Service was great and my car was ready sooner than promised. Very satisfied.
8/12/2021
Patricia R. VERIFIED CUSTOMER
Pleasant experience. Service was done sooner than I expected
8/12/2021
Armando P. VERIFIED CUSTOMER
Thanks for evritin
8/12/2021
Rosaura R. VERIFIED CUSTOMER
I didn’t like the attitude of the service adviser my truck need extra work he never called to explain I tried calling and he answered until the 4th call when I asked about the extra service my truck needed he said their on the message you got that was rude I knew that I just needed more explanations and I said okay go ahead and get that fixed he said I will need to bring your truck inside again it was already outside parked for you pick up I said forget it next time. My first bad experience the advisor usually calls me after the inspection and let’s me know if I want the extra work done .
8/12/2021
David T. VERIFIED CUSTOMER
Everything went smoothly. I’ll be back.
8/12/2021
Aprigio N. VERIFIED CUSTOMER
Good experience
8/12/2021
William B. VERIFIED CUSTOMER
Great service and very quickly my battery problem was resolved with a new battery. Courteous and efficient service team.
8/12/2021
Herbert M. VERIFIED CUSTOMER
Benito is the best!!
8/12/2021
Mona M. VERIFIED CUSTOMER
Viviana was funny and very helpful with my last minute drive up today. I went in for my low tire pressure warning sign. It's nice when service advisors are genuinely nice and not fake!
8/12/2021
Fred T. VERIFIED CUSTOMER
Very professional, friendly, and efficient!
8/12/2021
Carlos G. VERIFIED CUSTOMER
Edwin did a great job advising me on the service required and car was ready as promised.
8/12/2021
B VERIFIED CUSTOMER
Hh
8/12/2021
Zan A. VERIFIED CUSTOMER
I found Tyler Smith to be a courteous, knowledgeable and helpful young man. I appreciated that he called to let me know what Honda service department found out about my car and to let me know he was sending a driver to pick me up. What an excellent addition to your service department.
8/12/2021
Edgar F. VERIFIED CUSTOMER
Christopher Silva was great! Will come back for service again.
8/12/2021