To much to even write the past two times I was not happy
9/17/2021
Val L. VERIFIED CUSTOMER
Excellent, very happy, as always……
9/17/2021
Sandra L. VERIFIED CUSTOMER
Nate was wonderful, very helpful, explained everything to me so I could understand, accommodating, and even showed me the new customer Lounge, which is wonderful. He also updated me on everything that was going on, and his arrangements with Lyft went very smoothly.
9/17/2021
Eric M. VERIFIED CUSTOMER
Richard Correa in service was very professional and kind. He made recommendations beyond what I brought my car in for. I graciously declined and he didn’t try to press me to accept the additional services, which I appreciated. I also spoke to Todd Holdren in Finance and Cassandra Monroy in Sales on different matters. They were both extremely helpful and friendly. Great team at Norm Reeves Honda in Vista!
9/17/2021
Terry S. VERIFIED CUSTOMER
This was my first visit to the service department since purchasing my Sabaru. The personnel was knowledgeable, helpful, and friendly. It was a great experience.
9/17/2021
Janissa Z. VERIFIED CUSTOMER
Paul was exceptional ! Great customer service and just an overall great and friendly person with great communication!
9/17/2021
Jonathan C. VERIFIED CUSTOMER
Juan was friendly, professional and efficient!
9/17/2021
Maria R. VERIFIED CUSTOMER
Juan Huezo was very helpful! This is the first time That I'm satisfied with the service that Honda has given me. I'm very thankful to Juan Huezo, Finally I will be able to drive from home to work comfortable! Thank you so much Juan
9/17/2021
Katherine B. VERIFIED CUSTOMER
Juan’s customer service was exceptional and completely exceeded all of my expectations. I was blown away by how helpful, knowledgeable, and efficient he was throughout the entire process. I’m so grateful! And I will be back for any maintenance needs.
9/17/2021
Airica H. VERIFIED CUSTOMER
Joseph and Christopher were amazing!! Thanks to both of them for making the experience great
9/17/2021
Francoise B. VERIFIED CUSTOMER
Rep was great..listen and solved. Thanks
9/17/2021
Ladawna G. VERIFIED CUSTOMER
I took it in on Monday for a blinker problem after having brought it in the Saturday before. It’s now Friday and still don’t have my car, for a blinker problem. It’s very frustrating
9/17/2021
Jennifer B. VERIFIED CUSTOMER
He was very friendly. He also kept me updated throughout the day. Great job!
9/17/2021
Charles C. VERIFIED CUSTOMER
Very good ty
9/17/2021
Lucinda F. VERIFIED CUSTOMER
I had asked if my car could be washed. I was told yes. When I received my car it was not washed. Then when I went to drive swat the service person had the personal setting buttons displayed snd the steering wheel felt odd. I was able to get the lane change thing off but didn’t know how to get the display back to where it was when I turned the car in. I tried to call back but wasn’t able to reach anyone fir over an hour. Then called and pressed a non service related snd asked for service Ng’s to call me back. I had to pull out the manual to get my screen settings back to what they were. I should not have to do any of this. Not my best experience with this service center.
9/17/2021
Jackson W. VERIFIED CUSTOMER
Expedient and professional
9/17/2021
Karen P. VERIFIED CUSTOMER
SAMMUEL was very helpful! And provided wonderful customer service.