Ruben is always the technician we ask for. He goes above and beyond with the best customer satisfaction.
11/6/2025
Linda V. VERIFIED CUSTOMER
Excellent service
11/6/2025
Lourdes K. VERIFIED CUSTOMER
Ernesto is very professional.
11/6/2025
Charles George. VERIFIED CUSTOMER
Outstanding customer service, fast, efficient, knowledgeable, and friendly.
11/6/2025
Jackie P. VERIFIED CUSTOMER
I had great customer service from Eduardo. I had a issue with my car which was a service dept error he got my car fixed and returned to my house
He did everything he could and it was awesome
11/6/2025
Wendy F. VERIFIED CUSTOMER
Very welcoming and kind.
11/6/2025
Gerardo H. VERIFIED CUSTOMER
Richard Juarez was very professional and gave me great service kept me informed on my service. Happy with my experience with richard
11/6/2025
Sophia W. VERIFIED CUSTOMER
Jonathan R went above and beyond to make sure I understood what work needed to be done, also took time to answer all my questions.I was Very satisfied with Jonathan R
11/6/2025
Nicholas M. VERIFIED CUSTOMER
Javier was wonderful. Excellent communication, thoroughly met my concerns and needs as a customer. He made me feel like I can trust Norm Reeves with my car. I hope to see him again next time!
11/6/2025
Rhonee Joan. VERIFIED CUSTOMER
It would be great if Hannah stays on top by contacting her customers when their vehicle is ready for pick up or if there’s any delay so customers will not be waiting and expecting that the 1 hr and 15 minutes given time ended to 3 hrs and hasn’t even received any call nor text. She just ruined my schedule big time.
11/6/2025
Jerome M. VERIFIED CUSTOMER
From the point of drop off and transitioning into a loan vehicle, then out of the loan vehicle and picking up my freshly cleaned vehicle, it could not have been any smoother. Awesome service again, Edwin!
11/6/2025
Bartolo M. VERIFIED CUSTOMER
Crystal is always very helpful and always has the best attitude. Everytime i take my car in for service i make sure to ask for her. Thank you Crystal !
11/6/2025
Douglas C. VERIFIED CUSTOMER
Karina was professional and delightful to work with. Thanks.
11/6/2025
Lawrence H. VERIFIED CUSTOMER
I thank Thanh for providing us with excellent service. If I were to give him a grade for his work, it would be an A+ !
We are completely satisfied with Thanh & Norm Reeves Honda!
11/6/2025
Guadalupe B. VERIFIED CUSTOMER
Eduardo Millan great job, well done ????
11/6/2025
Othella H. VERIFIED CUSTOMER
my correct email is
I do not get anything from Genesis because an incorrect email was processed when I purchased the vehicle
11/6/2025
Armando B. VERIFIED CUSTOMER
Good service, good man, good location to get trusted service????????????????
11/6/2025
Veronica K. VERIFIED CUSTOMER
Informative, professional, great customer service
11/6/2025
Miranda R. VERIFIED CUSTOMER
Andrew was friendly and professional. He was great to work with & I hope that we are able to work with him again in the future
11/6/2025
Chris /. VERIFIED CUSTOMER
I enjoy bringing my Ford vehicle to your shop. Mike Mosley was my representative and he served me well that I was there at the shop when he was there but I missed him due to his hours and my schedule. I believe he reached out to me but my schedule wasn't matching his work hours. Even so he waprofessional and did a good job communicating when we were able to connect. communicating when I was either at the shop or he would text me. to may have reached out to me