Thank you Manney for explaining the details of procedures for
Maintenance schedule of the vehicle.
Girish amazed that you & your team performed the service way ahead of time .
Appreciated your great service.
Definitely come back for the next service for my both cars, Accord
& Odyssey.
Thanks Again. Girish.
1/21/2022
Paul P. VERIFIED CUSTOMER
Ramiro was very helpful and informative during the process ,I give him an A+
1/21/2022
Billy T. VERIFIED CUSTOMER
Cheyne was likable, helpful, and courteous. I give him my highest ranking on customer satisfaction.
Thank you kindly.
Darren Baker
1/21/2022
Roberto B. VERIFIED CUSTOMER
I took my 2021 because it had the engine sign light on before but since it didn’t had it on when I took it the mechanic and him said nothing was wrong with it and to bring it back when the light doesn’t turn off how disappointed ?? Margarita Benitez
1/21/2022
Janet G. VERIFIED CUSTOMER
Very informative and polite
1/21/2022
Rosa T. VERIFIED CUSTOMER
Jason is great!
1/21/2022
Brenda G. VERIFIED CUSTOMER
I came in without an appointment with an acute car problem. Trinitys calm and efficient demeanor was comforting. She resolved my problem within less than an hour and I was on my way. Best experience ever!
1/21/2022
Steven B. VERIFIED CUSTOMER
Mark always delivers excellent professional service.
1/21/2022
Joseph R. VERIFIED CUSTOMER
Good work thanks.
1/21/2022
Taherali A. VERIFIED CUSTOMER
Thanks to Mark . He was very polite. With perfect experience and perfect attitude.
1/21/2022
Lynda G. VERIFIED CUSTOMER
Long delays to get car take in. Need to stagger appointment times. This was our second time to drop off. First time, we waited an hour to be told due to Covid the repairs could be done. About 3 hours after our time we got a call saying don’t come to the appointment because of Covid staff issues. Second time we waited 45 minutes for someone to speak to us then another 25 until actual rep started the process
When in the customer service area, there were several reps wearing their masks on their chins. And they were chatting amongst each other with all kinds of expletives. Sorry but represent the business properly. You don’t talk like that in front of clients….ever!
The repairs were fine. Car was clean.
But again at pick up, the rep was wearing his mask on his chin along with others in the room. There is a reason you have a Covid issue.
The guys that greet outside are very friendly and seems to be the hardest workers in the area.
I used to bring a Lincoln there for all its service and it was very professional and great communication. You could really use a new team leader to get the team organized and representing your business in a better manner.
1/21/2022
Ryan T. VERIFIED CUSTOMER
Great customer service. He’s friendly, knowledgeable, courteous and helpful. Really happy with his help. Thank you. He’s our go to person for all infinity services
1/21/2022
Xavier T. VERIFIED CUSTOMER
Gary was very nice and understanding. I also was helped out by another man with a Beard who was blonde. I can’t seem to remember his name but he helped in explaining the answers to any questions I had as I came to pick up my car. Overall I had a great experience, thank you very much
1/21/2022
Nik S. VERIFIED CUSTOMER
Jessica was great! I really appreciated her kindness and personality. She got everything done easily and with a good attitude.
1/21/2022
Mike M. VERIFIED CUSTOMER
Great service this is why I choose norm reeves Honda great friendly staff a staff member even let me charge my phone.