Thank you to the Norm Reeves Hyundai Superstore service department for there excellent courteous patient work ethic. A special thank you to Candice Roxas the service consultant assigned to me for her professionalism and for keeping me updated in regards to the servicing of my vehicle.
2/15/2025
Donna C. VERIFIED CUSTOMER
Appreciate all Simona does
2/15/2025
Bernadette K. VERIFIED CUSTOMER
Leo was courteous and professional.
The recall repair was handled in a timely fashion.
2/15/2025
Douglas C. VERIFIED CUSTOMER
Everything went to plan. All good.
2/15/2025
Dewei G. VERIFIED CUSTOMER
Great Job! Nice service!
2/15/2025
Robert M. VERIFIED CUSTOMER
Service to way too long. I was never notified my car was ready until I went inside to ask. My paper work was sitting there and I wasn't notified.
2/15/2025
Norma B. VERIFIED CUSTOMER
Very satisfied with the service. Arbenz let me know my car was completed & brought the car out to me.Thank you.
2/15/2025
Jeff G. VERIFIED CUSTOMER
The representative clearly didn’t respect my time. Had he been honest/accurate with his estimate on how long I would have to wait, I would’ve elected for a shuttle ride home. Even once my car was ready I wasn’t notified, I had to go ask another employee the status (cause my service rep was no where to be found)and was informed that it’s ready ( and I presume had been ready for awhile but no one told me). What a waste of my time.
2/15/2025
Andreina R. VERIFIED CUSTOMER
Thank you!
2/15/2025
Stan V. VERIFIED CUSTOMER
Edward my advisor was really helpful. I'm a new Honda owner and not familiar with my maintenance coverage. He help by explaining what was going on presently and what to expect in the future. He was able to secure a ride home and back to the dealership. Really nice guy and helped me get over my scepticism of dealing with a car dealership. Thanks for your assistance Edward, I hope you succeed in your future .
2/15/2025
Christina M. VERIFIED CUSTOMER
The whole experience was outstanding, fast, excellent and reliable customer service at its best
2/15/2025
Alberto A. VERIFIED CUSTOMER
Enrique is very professional and courteous.
2/15/2025
Addie B. VERIFIED CUSTOMER
Mr. Torres was courteously, informative and helpful.
2/15/2025
David V. VERIFIED CUSTOMER
NA
2/15/2025
Oliver Y. VERIFIED CUSTOMER
Excellent service!
2/15/2025
Pierre W. VERIFIED CUSTOMER
Benito took care of every requested service items. Very prompt service.
2/15/2025
Dalton A. VERIFIED CUSTOMER
Trinity always meets my needs, I'm satisfied with her service too bad I can't say that about other employees employed there at the dealership
2/15/2025
Melanie L. VERIFIED CUSTOMER
Trevor is clear and thorough and thoughtful and respectful. He reviews the past services and what he anticipated for this service. He explained things very well.
I like working with Trevor tremendously.