Thank you for your support in those scary moments.
You are so valuable!
4/9/2026
Yolanda P. VERIFIED CUSTOMER
Robert Sanchez is really polite very good job.
4/9/2026
Ernestine C. VERIFIED CUSTOMER
He has a very nice personality
4/9/2026
Lori W. VERIFIED CUSTOMER
Robert Farr has been and was my advisor on 4/8/26. I requested Farr when I made my reservation by phone earlier in the week. Robert Farr always provides outstanding service and I'm glad I can trust and rely on him
I never interacted Jessica Herrerias.
4/9/2026
Monica M. VERIFIED CUSTOMER
Everything was great David Ochoa was very polite and professional. He explained my service in detail and was up front with the price.
4/9/2026
Talele P. VERIFIED CUSTOMER
Very professional and friendly, Rudy makes me feel like family members of Norm Reevs Ford. So Thankful for a professional service.
Blessings!
4/9/2026
Lavonne A. VERIFIED CUSTOMER
Great Job
4/9/2026
Cecilia R. VERIFIED CUSTOMER
Good service
4/9/2026
Jessica Y. VERIFIED CUSTOMER
My car is new and under warranty. Why are you trying to charge me over $300 to fix streaking wipers? Shouldn’t that be covered under warranty? If the wipers on the car I bought brand new 6 months ago aren’t working properly, you should be fixing them for no additional charge, especially when I purchased warranty and the service packet.
Additionally, no one came to talk to me about this. I received a sketchy text asking me to authorize a payment over $300 with no follow up or further explanation. This is a poor way to do business, and I am deeply unsatisfied.
4/9/2026
Wendy C. VERIFIED CUSTOMER
Today was a shameful experience. Poor customer service. The reps I had to deal with were not the ones I’ve worked with ever before. Maybe they’re new. Who knows, but they definitely ruined all the good experiences I alway had with you guys.
4/9/2026
Thi P. VERIFIED CUSTOMER
Yes, I’m very happy
4/9/2026
Antelma C. VERIFIED CUSTOMER
Súper excelente
4/9/2026
Candace M. VERIFIED CUSTOMER
Samuel Tung was fantastic! He explained things thoroughly and was incredibly kind and helpful. I’ve come here for all maintenance on my car and have always been happy with the service but Samuel exceeded those standards. Honestly, 10/10. Hoping to work with him again.
4/9/2026
Linda F. VERIFIED CUSTOMER
Robert and your techs are the BEST!!
4/9/2026
Dominque L. VERIFIED CUSTOMER
Received such friendly communication from scheduling all the way to the end of the service. Was helpful towards the person who took my car and provided great ride services.
4/9/2026
Christina M. VERIFIED CUSTOMER
Micheal Barr was very welcoming and attentive. He has excellence customer service.
4/9/2026
Milkeisha H. VERIFIED CUSTOMER
Appreciate how they took the time for me to understand how the ride share works when I return for my vehicle. Have had this rep before always looking out
4/9/2026
Janice M. VERIFIED CUSTOMER
My service advisor was very helpful and answered all my questions. He even checked to make sure my spare was put away properly and the tire gage lights were no longer on. Vehicle was complete prior to estimated time.
4/9/2026
Anissa G. VERIFIED CUSTOMER
Sam is great. Super professional. Very communicative.