Leo did an excellent job with the oil change—he was efficient, thorough, and professional throughout the process. He made sure everything was done correctly, checked key components, and kept things clean and organized. His attention to detail and clear communication made the whole experience smooth and hassle-free
4/10/2026
Ekaterina M. VERIFIED CUSTOMER
John was very attentive and right away assisted me with all my concerns. Keep an open communication with me throughout the entire process. I am very pleased with the service i was provided.
4/10/2026
Walter S. VERIFIED CUSTOMER
Very professional, very thorough, very communicative. Will get service here again!!
4/10/2026
Tisha K. VERIFIED CUSTOMER
I had an appt. at 9:00. I was told it would be about two hours. I checked with the cashier at 11:30 and was told it would be 10 to 15 minutes more. I went back up to the cashier at 12:15 and they had to find the paperwork
on someone's desk. Louie usually helps me and I have never had this problem.
4/10/2026
Luerendia S. VERIFIED CUSTOMER
Thank you
4/10/2026
Maria B. VERIFIED CUSTOMER
Alex is always helpful and a professional whenever we have to go for maintenance. He always works with us to find a solution and gives us the best options available. It is always a pleasure to have him help us and he is a professional.
4/9/2026
Bryan B. VERIFIED CUSTOMER
Viviana is the best! We trust her and she has proven to care about our best interests for many years now.
4/9/2026
Alexis S. VERIFIED CUSTOMER
Mr. Marquez was courteous and welcoming. He answered all of our questions and concerns and made sure we were well taken care of. 10/10.
4/9/2026
Paulina V. VERIFIED CUSTOMER
Excellent customer service from Clayton Erickson! Very informative, knowledgeable and straightforward. We go to Clayton for all our Honda service needs. Thank you!
4/9/2026
Don B. VERIFIED CUSTOMER
Thank was very professional he knows my honda.thank you don
4/9/2026
Ellie T. VERIFIED CUSTOMER
I’ve been going to Waco Subaru and am used to a more detailed explanation of “finds” that may need attention. A little more explanation would be beneficial. Otherwise, the appointment was great!
4/9/2026
Kaitlyn B. VERIFIED CUSTOMER
When I dropped off my vehicle, it was fast. When I came back to pick up my vehicle, it was very slow. The advisor just said tell the person in the middle and they will call someone to bring your car up. I asked if they found anything on my car, he said no they didn’t. I had asked if they could check when I came in the morning because I could hear something loose underneath my car. It take more than 15 minutes for my vehicle to be brought around. There were 3 other people waiting for their cars too.
4/9/2026
Gladys M. VERIFIED CUSTOMER
Mike Mosley has been one of the best service advisors that I have ever worked with, he is helpful, professional and highly knowledgeable and made every effort to make sure I was completely satisfied, Great job ????
4/9/2026
Veronica G. VERIFIED CUSTOMER
My oil change
4/9/2026
Andrew C. VERIFIED CUSTOMER
Sal is amazing. He spents the time to make sure you understand the service and explains the process. Sal helps me with the service needed for our two Honda’s. Very helpful.
4/9/2026
Joyce N. VERIFIED CUSTOMER
Found 2 marks on my car that wasn’t there before. Also wish I knew there was a 3 hour wait before I got there.