Yes I am very happy. Q stepped up to help me with getting a new battery at my last service. The El Cajon dealership where I purchased my 2923 Sienna was clueless with the problem I was experiencing.
Very thankful and grateful as a senior citizen I was helped.
6/27/2025
Barbara M. VERIFIED CUSTOMER
The check-in process went faster than usual, but there was a little hiccup regarding Service. Normally, you guys ask me before you perform a service and that was not done. It was something my husband would’ve done himself. But in the end, I was told it was covered under my maintenance plan so all is well. FYI, I have taken my car in twice and requested a wash and both times that was not done.
6/27/2025
Jose R. VERIFIED CUSTOMER
Easy to check in process, overview of task to be completed and clean waiting area. No issues
6/27/2025
Hoazie N. VERIFIED CUSTOMER
Thanks for the repair in a timely manner. John Le kept me posted with the repair process while my car was in service nice ly.
6/27/2025
Mireya N. VERIFIED CUSTOMER
Trevor - exceptional customer service!
6/27/2025
Lekeith M. VERIFIED CUSTOMER
Fast service
6/27/2025
Roland C. VERIFIED CUSTOMER
Part should not have failed in the first place. Parts should have been available, especially when Hyundai knows of many failures with occurring Units! Who knows how many failures of this kind will happen again!
6/27/2025
Carmen B. VERIFIED CUSTOMER
Benito was very courteous and helpful while I waited for my car to be serviced
6/27/2025
Timmie P. VERIFIED CUSTOMER
Ernesto was great!
6/27/2025
Ozcan O. VERIFIED CUSTOMER
It was fast
6/27/2025
Antonio A. VERIFIED CUSTOMER
Enrique was professional and really helpful, thank you.
6/27/2025
Mary M. VERIFIED CUSTOMER
Friendly greeting and good variety of coffee and tea
6/27/2025
Tracy L. VERIFIED CUSTOMER
I had an Adviser who instructed me to come in for service that day but was actually NOT scheduled to work. Crystal was kind enough to accommodate me that morning and was very helpful. She is very knowledgeable and able to give recommendations for my car and gives me real time update. Kudos to Crystal!
6/27/2025
Michael T. VERIFIED CUSTOMER
Ivette is always great and a pleasure to have help me with my vehicle.
6/27/2025
Howard D. VERIFIED CUSTOMER
Kevin Lam was the best service assistant I've encountered
6/27/2025
Eidi Mohammad. VERIFIED CUSTOMER
Thank you
6/27/2025
Kathryn K. VERIFIED CUSTOMER
I ask for Robert by name. I am very comfortable working with him. I have a 2007 Rav4 which has a few quirks I'm willing to live with (ex, tire gage light is now always on) and what is safety I need fixed. He presents repair options but doesn't high-pressure me to up-sale. Robert knows my car by sight. He us very knowledgeable, listens to my concerns, very good at initial diagnosis and getting my car thru to the right level of mechanic. I am at ease working with him and know he will field any trouble that may arise with the shop (once, they "lost" my car while I was waiting for an oil change. He got that corrected, made sure I could get the Rav4 back on the same day, and compensated me for my inconvenience. Because of Roberts good service and making it right, I still return to this shop). I trust Robert to the level that I drive up from north Chula Vista where I've moved since buying the car to work with Robert. We've worked together for years now.