Customer Service was excellent! The pricing was awful.
8/15/2019
Nakia S. VERIFIED CUSTOMER
Excellent service and quick turnaround!
8/15/2019
Sharon B. VERIFIED CUSTOMER
Pleased with service.
8/15/2019
Matthew C. VERIFIED CUSTOMER
Jeremy is always keeping me informed and I trust him with my car. I will continue to use him exclusively.
8/15/2019
Susan B. VERIFIED CUSTOMER
Super professional & timely
8/15/2019
Teresa R. VERIFIED CUSTOMER
They took care of my needs. Answered any questions. I should probably say all of my questions, and did so in a timely manner.
8/15/2019
Kirk B. VERIFIED CUSTOMER
Issac has always provided us with excellent customer service. I would highly recommend him to anyone using Honda od Concord for service.
8/15/2019
Eleanor C. VERIFIED CUSTOMER
Cureal was super kind, helpful and friendly! Kudos to him.
8/15/2019
Jerry W. VERIFIED CUSTOMER
Daniel always keeps me informed about what is being done to my car. He answers all my questions, and he always has a positive attitude. I always go only to him with my service needs.
8/15/2019
Johnathan M. VERIFIED CUSTOMER
Everything was handled professionally, very personal and felt taken care of. And I didn't wait long for anything. I would recommend Bert and the Honda of Concord service team.
8/14/2019
Carla R. VERIFIED CUSTOMER
Really nice guy!
8/14/2019
Douglas H. VERIFIED CUSTOMER
I had a very good idea of the cause of the noise when I showed up at Hendricks Honda. I brought along parts diagram and technical service bulletin from the HSA about the issue. The service technician called me and accused me of having worked on the issue myself or having someone else work on the issue. I call David and he also said that the issue had been worked on. The accusations were also listed on my receipt. If Mr Hendricks is a betting man I am willing to take a lie detector test for a sum of 10 k to the winner. Just to prove my point. I will ask that the news media be allowed to be present at the lie detector and publish the results. Mr Hendricks may choose any accredited lie detector administrator of his choice and the loser pays for the test. Thanks In advance Douglas H
8/14/2019
Janet K. VERIFIED CUSTOMER
It took 2 hours to have my oil changed and I thought I should have been told it would be longer due to being short staffed. Although I appreciated the customer servicemen giving me a free oil change, I had a small baby and really would not have opted to stay that long had I known.
8/14/2019
Venyke S. VERIFIED CUSTOMER
I had an awesome experience today. Service was quick and satisfactory. I look forward to my next visit.
8/14/2019
Jerry B. VERIFIED CUSTOMER
David was great to work with this morning on my Honda service- he explained the maintenance performed and what to expect on next service - thanks
8/14/2019
Anthony P. VERIFIED CUSTOMER
Jeremy did s great job.
8/14/2019
Scott M. VERIFIED CUSTOMER
Isaac was extremely helpful as always.
8/14/2019
Thomas Z. VERIFIED CUSTOMER
Bert was extremely helpful and made the process very easy and efficient while being professional! I would highly recommend Bert to others needing a similar procedure to mine.
8/14/2019
Maria B. VERIFIED CUSTOMER
Today was one of the very few times it did not take more than an hour and a half for an oil change. It was great!
8/14/2019
Tierra W. VERIFIED CUSTOMER
Mr. Bert Lumpkins was very nice, friendly and made the appointment process easy.