Bert Lumpkin was extremely personable and answered all of my questions! He event showed me new things about my keyfob that will be extremely helpful on the event the battery dies! Awesome experience.
11/19/2018
Susan E. VERIFIED CUSTOMER
The oil change took a little longer than I hoped it would since I had an appointment for the service, but I don't think it was an excessive wait. I will admit I was wishing for some more comfortable chairs however.
11/19/2018
Richard C. VERIFIED CUSTOMER
As always it was an excellent experience. Dealing with Shacoya is like putting life on auto pilot. I can step away from the controls with confidence knowing everything will be fine. Shacoya is my "Easy" button for getting service at Honda of Concord. Thank You.
11/19/2018
Todd O. VERIFIED CUSTOMER
The only thing that would make it better is if it were a little quicker..our oil change took about 90 mins.
11/19/2018
Chris A. VERIFIED CUSTOMER
Thanks great job ????
11/19/2018
Landrea R. VERIFIED CUSTOMER
Brad was awesome and he restored my faith in Honda. After previous experience at South Blv location I thght I wld never return. BUT thanks to Brad, Daniel and Cueson I am grateful and will return for any additional services needed
11/18/2018
William K. VERIFIED CUSTOMER
Very impressed with service today! In and out quickly
And Rhonda very sweet!! Even brought my car to front
For me! I’m disabled with knee and back problems and this was very helpful!
Great visit all round !
Thank you, Sharon Kistler
11/18/2018
David W. VERIFIED CUSTOMER
Renee was wonderful to work with and very informative. I've not had any issues with your service department. They are always professional and a pleasure to do business.
11/18/2018
Wayne W. VERIFIED CUSTOMER
Great costumer service.
11/18/2018
Melinda M. VERIFIED CUSTOMER
My first time coming there. It was the Longest wait ever with an appointment. Was in there yesterday and now the climate control lights do not work. I received a text code for wash but not sure where to go to use it.
11/18/2018
Lisa R. VERIFIED CUSTOMER
Isaac is always easy to work with, clearly explains everything, and makes sure that I am in control of my options.
11/18/2018
Shonda T. VERIFIED CUSTOMER
The attendant was knowledgeable friendly and professional
11/18/2018
Aixi Z. VERIFIED CUSTOMER
Shacoya did a great job!
11/18/2018
Kimberly W. VERIFIED CUSTOMER
The customer service was phenomenal. I would have been just has happy had they let me take care of all expenses. They went beyond and I am grateful.
11/18/2018
Rodney F. VERIFIED CUSTOMER
Bert was awesome. From beginning to end. Made our first service experience very pleasant.
11/18/2018
Brandon L. VERIFIED CUSTOMER
Jessica is awesome!
11/18/2018
Desiree K. VERIFIED CUSTOMER
Prompt service with great communication. She even drove my car up to the front of the service center for me!
11/18/2018
Alison G. VERIFIED CUSTOMER
Shacoya was very helpful and explained everything to me, she also helped me to think about booking further appointments.