Daniel was very down to earth and answered all of my questions with a smile!
10/18/2019
Larry H. VERIFIED CUSTOMER
Excellent service !!! Real fine experience. Top of the line service.
10/18/2019
Clark R. VERIFIED CUSTOMER
I give my highest recommendation for your service advisor, Jessica Poteet. Her professionalism and clear communication are sincerely appreciated. Because of this, we entrust our all vehicles for service at your facility. Thank you!
10/18/2019
Rodney B. VERIFIED CUSTOMER
Everything was completed in less time than originally thought. Plus, they did let me know about recalls that needed to be handled as well.
10/18/2019
Dinesha D. VERIFIED CUSTOMER
Everything went well!
10/18/2019
Joyce W. VERIFIED CUSTOMER
Everything was good.
10/18/2019
Laura S. VERIFIED CUSTOMER
The service was completed in the time estimated and the tech reminded me
I needed a state inspection. He did, however, come to
Me twice with recommendations the computer made that even he acknowledged were unnecessary. Also, the prices on the recommendation street were insanely high ($49.95 to replace a brake light) and no until I asked about it did he tell me they weren’t the real prices. It felt a little like they were hoping I would pay for something I didn’t need.
10/18/2019
Sandra T. VERIFIED CUSTOMER
Great and friendly hospitality and service
Thank you
10/17/2019
Leslie T. VERIFIED CUSTOMER
Issac Powell is a fantastic service representative. He cares about his customers needs and takes the necessary steps to make sure that all aspects of the service to there vehicle is communicated and explained.
10/17/2019
Lynze T. VERIFIED CUSTOMER
Friendly service
10/17/2019
Rebecca S. VERIFIED CUSTOMER
Had to explain to multiple people what the problem was with my van. On the phone, then when I dropped it off, and again on the phone to another individual. Each time it sounded like it was typed into a computer... not sure why I had to keep explaining.
10/17/2019
Rick G. VERIFIED CUSTOMER
Jessica Poteat is Awesome. She is represents your organization well.
10/17/2019
Michael A. VERIFIED CUSTOMER
Very good
10/17/2019
Brian H. VERIFIED CUSTOMER
I did not like that a 3 oil change coupon I was sent and used for my first oil change last year was not accepted as it was over 90 days old. It was used for my first oil change on my Ridgeline within 90 days, but who gets three oil changed on a vehicle within 90 days? If all three oil changes need to be done within 90 days the coupon is misleading and worthless.
10/17/2019
Malissa W. VERIFIED CUSTOMER
Excellent service with Isaac as always!
10/17/2019
Weston F. VERIFIED CUSTOMER
Jessica was great to work with!
10/17/2019
Marquis S. VERIFIED CUSTOMER
Mr. Owen's was very knowledgeable about our vehicle. He also notified us of the replacement filters that the vehicle needed as well. Great customer service would recommend any one to come and see him.
10/17/2019
Pamela M. VERIFIED CUSTOMER
Everything went smoothly, like usual. My service rep, Jessica, did a great job of keeping me informed and explaining what my CR-V needed to have maintenance-wise!
10/16/2019
Wanda B. VERIFIED CUSTOMER
I was very satisfied with my experience at Honda of Concord today. Thank you very much.