I was completely happy and satisfied with Neil at Goudy Honda, The minute I got there he was so helpful with the situation with my car he told me what was wrong and told me the best new that he’s gonna do everything he can to fix my car and that it was gonna be done within the next hour. An hour later he called saying it was ready to be picked up and my car was good as new. I was very pleased with the service there and Neil was a big help I can’t thank Neil & goudy Honda in Alhambra enough for helping me with my car. Thank you so much and best believe I’ll return for more when the time comes. Sincerely Gabriel R
8/21/2019
Yunhua J. VERIFIED CUSTOMER
No need to contact me.
I was recommended to replace my battery because its current capacity is ~335 and below 410. However, I checked my previous service record at Goudy Honda last year, and my battery capacity was 353, which is also below 410 but marked as good. At least one of the recommendation is incorrect according to your manual. Based on my limited knowledge about vehicle battery, the previous recommendation seems more reasonable to me.
8/21/2019
Maria G. VERIFIED CUSTOMER
Sader was very helpful ????
8/21/2019
Angelica S. VERIFIED CUSTOMER
Mr. Fuentez was very attentive and showed interest with any question or concern that I had in regards to the service of my vehicle. Mr. Fuentez is very knowledgeable and is a perfect example of what a company considers giving excellent customer service to their customers.
8/21/2019
James P. VERIFIED CUSTOMER
very helpful. Car was done at time it was promised.
8/20/2019
Robert O. VERIFIED CUSTOMER
Excellent service!!
8/20/2019
Helen G. VERIFIED CUSTOMER
Excellent!!
8/20/2019
Norma T. VERIFIED CUSTOMER
Thank you 4 being informative & 4 making me feel safe & that my car will b taken care of with out Haven 2 worry about any going wrong or not finding my belonging thank you I will always bring u my car 4 any future service
8/20/2019
Sheryl J. VERIFIED CUSTOMER
Very professional and personable.
8/20/2019
Maria H. VERIFIED CUSTOMER
Chi Wing was so helpful today. Courteous and Knowledgeable. . He went above and beyond to help me with my tire today. I truly appreciated it his help and Goudy’s. Thank you
8/20/2019
Sing K. VERIFIED CUSTOMER
Dan Ishii was great. Did everything l asked for.
However, the tech was not true full when he listed my battery was bad.
I had AAA come out and check it. It was fine and they gave a printout.
454 out off 500 cranking amp per Factory spec.
8/20/2019
Albert Z. VERIFIED CUSTOMER
Way too expensive for battery replacement and brake pads replacement and initially not willing to accept coupon from another Honda dealership. I'm very very very dissatisfied with goudy Honda. I'll probably never go back.
8/20/2019
Adriana G. VERIFIED CUSTOMER
Everything was GUCCI thanks.
8/20/2019
Michael E. VERIFIED CUSTOMER
Chi Wing Wilson Yu was a great help! I will definitely keep going back to see him. He was courteous and kept me informed throughout the process. Others will often just call me but he continuously walked over to the waiting area to speak to me in person. I really appreciated the service. Thank you.
8/20/2019
Juan H. VERIFIED CUSTOMER
293 dollars for a regular tire is way too expensive.
8/20/2019
Weishan C. VERIFIED CUSTOMER
After replacing the tire, I felt the driving is not stable. I think that he forgot to do limes.
8/20/2019
Shannon W. VERIFIED CUSTOMER
i trust him with my car .
8/20/2019
Allissa D. VERIFIED CUSTOMER
Ivan F. Castro is always very helpful regarding any concerns with my vehicle when I visit Goudy Honda. I appreciate his great customer service.