Goudy Honda Auto Repair Service

Sader was very nice and helpful, he made my service experience a breeze. Thank you!

When I got there and I had paid they said my vehicle will be out ASAP. I waited for more than 15 minutes with my family waiting in the vehicle until I had to go twice to see if my vehicle was being brought up. Customers who arrived after me their vehicles were brought up first

Mr.Dennis is a great one who handled my car. He is the best! God bless you and your family

Great service!!

Everything he take care of my car I am completely satisfied. I don’t know a lot about car and he explained it to me in a way for me to understand. He does a great job.

Mr. Sader was very professional and helpful. And he provided excellent customer service. He provided service to my request to double check and was understanding about my concerns. And assured me that he would check everything. Very grateful.

Mr Palacios is very professional and kind, I had some questions about my car ,he clarify my concerns, thank you honda for providing your customers with great service.

Me Dennis Palacio is very courteous and very professional

It was nice to receive update texts after I dropped off my car. The service was finished and my car was ready to be picked up very close to the time estimate Omar gave me.

Awesome service. Felt so "at home".

I already emailed all of this to John Wilson along with all the receipts. My wife brought our Honda Fit in today to replace a battery that was purchased there, on May 3rd, 2016. The service advisor, Mihn Ngo, told her it would be over 2hrs and $225 if they replaced the battery. When I arrived, they had a multi point inspection and a tire service on the sheet. We asked them to remove the extra services and inquired why it was so expensive. They said we could replace the battery ourselves and it would be $155. We then took it to the parts department after they jumped the bad battery twice. The parts department let me swap it out but would not look up my 100 month warranty to prorate the new one. He said the service department had to do it and run a battery test. I am an electrician and I know when a battery no longer holds its charge. We swapped it out ourselves after paying full price. I would simply like a refund for the prorated cost of the battery. 56-65 Months is 40%off or $60.67 refund of the $151.67 total. Your service dept needs to do better and be much more transparent about costs and warranties. What good is a warranty on a battery if you have to pay $100 just to see if it qualifies for a replacement. Attached are all receipts of the original and new battery. Please feel free to call or text if necessary. Daniel R

Neil was very helpful & I appreciate the hard work & service.

Dane always give excellent service to your customers.

It was a pleasure to deal with Neil, he was professional and knowledgeable He explained everything very clearly and made sure everything was taken care of. I highly recommend Neil.

Thanks it was perfect service

Did not received my car at the promised time of 12:30pm, picked up car at 2pm.

Omar made the process quick though it was busy. He was patient, very informative and had great customer service. Called to update me multiple times.I am Very pleased with the over all experience and service. I will definitely return return.

Just wanted to say daniel did a great job explaining to me what they were going to do to my car . Thank you

Dennis was great. Very happy with my experience.

Daniel was very friendly and quickly address my concerns.