I was satisfied with the way I was treated. I was disappointed with having this issue with my car being that it was barely purchased and the large amount required to fix it was not possible !
8/12/2021
Claudia S. VERIFIED CUSTOMER
Very good service and manners very happy and satisfied with your response to my problem thanks again
8/12/2021
Jian C. VERIFIED CUSTOMER
Very good and nice
8/12/2021
Yolanda C. VERIFIED CUSTOMER
Beyond happy. Not just with the work, but with customer service from Mike Fogt and Jesus and Aliyah. (Shuttle driver and receptionist)
If I could give 10 star feedback with 10 being the highest, I would.
Thank you Goudy Honda
8/12/2021
Lea J. VERIFIED CUSTOMER
Omar was very helpful!
8/12/2021
Claudia F. VERIFIED CUSTOMER
Ivan provided excellent service,very professionally requiring yet friendly and down to earth personality.
8/12/2021
Jomer G. VERIFIED CUSTOMER
Excellent Service from Daniel.
8/12/2021
Kenneth W. VERIFIED CUSTOMER
Ivan is the only reason that I continue to service my vehicle at Goudy Honda.
8/11/2021
Carole A. VERIFIED CUSTOMER
Thank you!
8/11/2021
Matthew D. VERIFIED CUSTOMER
My car was running smooth. I took in my car this morning to get my cars first oil change since I bought it brand new. On my lunch today at work after the service was performed I got a message on my dash saying “emissions system problem. Power may be reduced. See your dealer.” And when I drive you can sense the loss of power.
I don’t get how this can happen right after getting serviced. Again the car was running great this morning and now it’s not.
8/11/2021
Danny W. VERIFIED CUSTOMER
Ivan needs to learn great customer service skills like
How to be patient, how to listen what customer says and
Be helpful, to make their service experience a pleasant one that
They could go home talk good things about Goudy Honda,
Also they can refer their friends and family to your dealership
Ivan, Does Not have a pleasant Attitude, unprofessional, argumentative &
Very rude, if he can’t skill up then he shouldn’t be involve
Face to face with Goudy Honda customers at all, Because he will drive
Your customers away to another dealership that’s a huge loss
For your dealership, So I hope this comment of mine open everyone’s
eyes and should be accepted as a positive one Not Negative.
Thank you for caring ????????
8/11/2021
Robert H. VERIFIED CUSTOMER
Very different now of your operation which I like but still cannot trust Goudy Honda with my pass experience.
8/11/2021
Magnolia M. VERIFIED CUSTOMER
Five star!!!
8/11/2021
Peter V. VERIFIED CUSTOMER
Excellent customer service. Thank you, that’s why I drove past West Covina Honda, El Monte Honda. You guys are the best. Thank you
8/11/2021
Dora W. VERIFIED CUSTOMER
I am completely satisfied with the experience, but will not have time to do the survey. Thanks for your understanding!
8/11/2021
Jesse D. VERIFIED CUSTOMER
Daniel was great and very helpful!
8/11/2021
Vu N. VERIFIED CUSTOMER
Wilson Yu did great job
8/11/2021
Fe B. VERIFIED CUSTOMER
Great fast friendly service
8/10/2021
Pablo N. VERIFIED CUSTOMER
Omar was an excellent help cuddos to him. Keep up with your excellent customer service.
8/10/2021
Jose A. VERIFIED CUSTOMER
My first time at Goudy Honda, for service after the purchase of my CRV. Wilson was my service person. Extremely courteous, and helpful. I had 1 million questions, and he answered 1 million & 1. I will definitely be a returning customer!