Chastity was awesome! However, her fellow team mates are less than willing to assist customers when she’s ****.
Leaving your customers waiting until she’s finished!
3/7/2025
Tapia, Ingrid. VERIFIED CUSTOMER
David was very nice and efficient
3/7/2025
Juliet G. VERIFIED CUSTOMER
Always get great service from goudy
3/7/2025
Kantinan L. VERIFIED CUSTOMER
Am very comfortable when came to Goudy Honda everyone so nice and polite Leonardo Orozco Rojas he take care me very goid service..,
Thank you
3/7/2025
Wendy C. VERIFIED CUSTOMER
Since I switched to Goudy in Alhambra from Norm Reeves in Cerritos, Ivan has ensured to take care of my vehicle. He carries his business with such professinalism and knowledge that I doubt anything he tells me when I service my car. Neither have I had a problem with my vehicle since he's been helpimg me. Completely satisfied with the service.
Thank you
3/7/2025
Janele S. VERIFIED CUSTOMER
I just always plan on coming here for my car as long as David and his great service are at this location goudy Honda alhambra
3/6/2025
Michelle S. VERIFIED CUSTOMER
Thank you for excellent and honest service
3/6/2025
Keith H. VERIFIED CUSTOMER
Daniel was great. I am disappointed that I tried to reach the service department and was bounced around the phone system. I left a message because I did not reach anyone and it sent me to voicemail without warning. I left a message and my call was not returned at all. I got busy with other things and lost time thinking someone would return my call. Again, Daniel was wonderful. The process for trying to get in touch with someone from the service department was disappointing. I almost decided to get the work done at Honda of Pasadena because it felt like you didn’t want my business.
3/6/2025
Jenal E. VERIFIED CUSTOMER
Had my car for two days still didn’t fix the problem. Had to miss work to take it back. Now it’s been going on 1 week. Thankfully this time they provided a loaner. But a new 2023 should not be having this problem.
3/6/2025
Eugene T. VERIFIED CUSTOMER
The service was very fast despite that I don’t have an appointment.
3/6/2025
Karen E. VERIFIED CUSTOMER
Was not notified that I would have to reserve a rental to cover any transportation I would need while my vehicle was being serviced. The last 2 times that my vehicle was brought in for a recall, I did not have to sign up for a rental waitlist and a vehicle was provided to me.
I understand that there is a shortage on available rentals due to the high number of people coming in for recalls. However, I was not notified I would need to sign up for a waitlist and was not given an option to be refunded for any ride share spendings.
Not only that, but my vehicle was not ready at the estimated time. I was told to come pick up 10 minutes before closing time. This is unacceptable, given I did not have reliable transportation.
3/6/2025
Caichan S. VERIFIED CUSTOMER
Everything is great
3/6/2025
Nick T. VERIFIED CUSTOMER
Took time to go over options
3/6/2025
David I. VERIFIED CUSTOMER
Wilson Yu is excellent!
3/6/2025
Willie L. VERIFIED CUSTOMER
Wilson was very friendly and helpful.
The service was great!
3/6/2025
Francisco H. VERIFIED CUSTOMER
Always a pleasure to be taken care of by Ivan! Very kind and professional experience from drop off to pick up!
3/6/2025
Margarita J. VERIFIED CUSTOMER
The noise In the steering I complained about was not addressed
3/5/2025
Clint G. VERIFIED CUSTOMER
Prompt and very courteous service. Well done!
3/5/2025
Carmen C. VERIFIED CUSTOMER
Everything was okay
3/5/2025
Jimmy T. VERIFIED CUSTOMER
Ivan was great in getting my Honda Ridgeline repaired. He was friendly and courteous. Thank you.