While I was pleased with the service Niel provided. I returned the following day for a fuel pump recall and ac inspection. A person named Ivan at the service desk asked what was the reason for bringing my car in. I told him ac inspection and fuel pump. He asked if my ac is blowing cold air? I told him yes, and he said “ok so we’re not checking that then” in a very harsh tone, I told him that Niel told me to bring it in and that i even had a rental reserved for these services. He asked is there anything wrong with the AC?! I said no but Niel told me they were going to check it! He replied “well if nothings wrong with it, we’re not gonna check it since its not a recall” in a dismissive way. I understand i may have said the service incorrectly, but i do feel Ivan could have checked the notes if there were any available instead of saying they’re not going to check my car. He told me to wait for Niel since there was too much going on. I did not appreciate this attitude!
4/9/2026
Manuel M. VERIFIED CUSTOMER
Job Well done
Completely satisfied
I only go to David for any service issues on my vehicle.
I recommend my friends and family to see David Vasquez for any car service needed.
4/9/2026
Jon T. VERIFIED CUSTOMER
Mr doan was professional and courteous. Loved my experience . Thanks
4/9/2026
Sandra M. VERIFIED CUSTOMER
Chastity was kind and professional. Definitely an asset to the Honda team.
4/9/2026
Ghulam L. VERIFIED CUSTOMER
Wilson, was Great as always.
4/9/2026
Cheuk C. VERIFIED CUSTOMER
Wilson was awesome!
Professional and took care of my car need quickly.
Very much appreciated.
4/9/2026
Abraham A. VERIFIED CUSTOMER
Great guy explained everything clearly
4/9/2026
Linda D. VERIFIED CUSTOMER
Very accommodating & very helpful. Waiting area had comfortable seats, good fun movie
4/9/2026
Sonia J. VERIFIED CUSTOMER
Always a pleasant experience working with Chastity!
4/8/2026
Abe Richard. VERIFIED CUSTOMER
I always get top service at Goudy Honda. Thank you once again ,keep up the good work.
4/8/2026
Carlos A. VERIFIED CUSTOMER
Not satisfied. I was told my battery failed and was quoted $370, but AAA retested it afterward and it showed GOOD/PASS at 100% charge and 99% health. AAA also found the positive battery terminal was loose, which should have been caught. I was also charged for a tire rotation that the invoice itself says was not performed. Because of that, I’ve lost confidence in the accuracy of this inspection and would like management to review it and refund the tire rotation charge.
4/8/2026
David G. VERIFIED CUSTOMER
My adviser was very courteous and thanked me for having my car serviced at Goudy. When i picked it up he explained in detail everything that was done and what condition my car was ????????
4/8/2026
Joseph C. VERIFIED CUSTOMER
Good people who always take care of me nice doing business at the honda dealer loyal costumer 3rd car in a row not going to stop shoping there
4/7/2026
Angelica P. VERIFIED CUSTOMER
Prompt consistent communication.
Respectful, helpful, practical.
Service I can appreciate & to which I can look forward.
Thank you.
4/7/2026
Carlos Z. VERIFIED CUSTOMER
Everything wasbgood customer service.
4/7/2026
Christopher T. VERIFIED CUSTOMER
Wilson was patient, courteous, knowledgeable and kind. He explained in detail my car’s condition. Great service.
4/6/2026
Orranad S. VERIFIED CUSTOMER
Excellent service ???? ????
4/6/2026
Wayne D. VERIFIED CUSTOMER
Was efficient and friendly.
4/5/2026
Nickole R. VERIFIED CUSTOMER
Chasity was great with the feedback she provided and insight that makes her come off humble and knowledgeable.
4/5/2026
Gladys Jo. VERIFIED CUSTOMER
Andy was very respectful, knowledgeable and helpful at the time of service. I would highly recommend him.