Very helpful staff everyone was nice awesome experience for first service on my car.
6/8/2019
Maria Eugenia. VERIFIED CUSTOMER
Ivan has Always been outstanding with all our needs thorough out all our years being Goudy customers with our vehicles.
6/8/2019
Mariela R. VERIFIED CUSTOMER
Thank you so much!!
6/8/2019
Christian L. VERIFIED CUSTOMER
Mike was very helpful and responsive and did everything he could to inform me and help me. Great customer service!
6/8/2019
Claudia B. VERIFIED CUSTOMER
Mike was kind, polite, and respectful. He was a pleasure to work with.
6/8/2019
Wilber L. VERIFIED CUSTOMER
Excelente service, he’s very profesional.
6/8/2019
Margaret H. VERIFIED CUSTOMER
I did get a new battery replaced, the settings in my car were off. The 100percent oil and the gear the car was in only thing showing. It wouldn’t reset to show outdoor temp. etc. I was unable to reset. My tires were not rotated, by the time I got home the sensor was on that informs me a tire is low on air. Also when I got there I didn’t notice there was a line for appt. which I had. The gentleman was very kind and informed me of the new policy. When I noticed I was being ignored I got out of my car and told them I had an appt. Mr. Gonzalez was kind enough to take care of me . I have no complaints regarding Mr. Gonzalez. I’ve been with Gouty Honda since 1985, this is the first time I drove off and my car didn’t feel worked on. That’s the honest truth, I know I did get a new battery.
6/8/2019
Kurt M. VERIFIED CUSTOMER
Dane Ishii is the best!
6/8/2019
Glenn Y. VERIFIED CUSTOMER
Dane is the number one reason I continue to buy Honda.
6/7/2019
Bunna D. VERIFIED CUSTOMER
Great service
6/7/2019
Michael H. VERIFIED CUSTOMER
Dennis is perhaps the most pleasant and knowledgeable service consultant I have dealt with at Gouda Honda. I have observed him treating all customers with the same level of dignity and respect. He demonstrates the same interaction with his fellow employees. I would recommend you do all you can to keep him at Goudy.
6/7/2019
Clara H. VERIFIED CUSTOMER
Mr. Palacio provided me with excellent customer service. He explained everything in detail and made sure I understood what I needed serviced in my car and went above and beyond to provide me with the best rates. He made me feel like I was going to a family mechanic .... just making sure I got taken care of. He was honest and told me he could match and beat other competitors rates. He wanted to make sure he keep me as a customer and I truly appreciate it him doing his research and making sure I get valued affordable service. I feel I can trust him to provide me with honest prices. And best of all I loved feeling as a valued customer. I will definitely give him a ring for my next service.
6/7/2019
Blanca J. VERIFIED CUSTOMER
Francisco addressed all of my questions in regards to my vehicle, however I still neee to schedule an appointment for second test drive.
6/7/2019
Ingrid C. VERIFIED CUSTOMER
Dennis Palacios. He’s very professional and answered all my question and helped me to get a credit Sunbit.
6/7/2019
Alfredo D. VERIFIED CUSTOMER
I have been in customer service for 25 years. Mike showed professionalism and and was very informative in explaining the details to me. He was very attentive and even offered an Uber ride going home and for my return to pick up the car. Now, that’s customer service! Thank you Mike!
6/7/2019
Terry W. VERIFIED CUSTOMER
Dennis goes above and beyond to help me and my wife. Best customer service and always answers my questions.
6/7/2019
Pauline L. VERIFIED CUSTOMER
Very Professional and great/nice service attitude to customer. I extremely appreciated Dennis’ help to explain my doubt/worry about the car. I totally get a great hand and help from him. He is the best ! Thank you !
Pauline L
6/7/2019
Joseph M. VERIFIED CUSTOMER
I was satisfied with the service I got. Quick and to the point.
6/7/2019
Stephanie F. VERIFIED CUSTOMER
Good service and Chi Wing Wilson Yu provided a ride to and from hone to get my vehicle that was great.