Jose is a very experienced services mgr.I have always been satisfied with his professionalism and honesty when it comes to my vehicle, Goudy Honda could use more caring and professional people like him,I wouldn't take my vehicle anywhere else, sincerely Mr.L.Almaraz
7/25/2019
John Ignacio. VERIFIED CUSTOMER
The person who helped me was not very empathetic to my situation other than redirecting me to “someone” who could, an 800 number. He seemed more interested and focused on getting my transaction over with, after all, who wants to deal with a difficult customer? I’m sure he shared his experience with his peers because to his end I was asking for a lot. He was surprised that you had visors in stock for my make and model.... I WONDER WHY. I will no longer be getting my car serviced at Goudy Honda. Every time I go you have no record of
my car being serviced there! You clearly do not appreciate my business.
7/25/2019
Vuong N. VERIFIED CUSTOMER
Dennis did an awesome job. He was sincere and honest
7/25/2019
Chandan S. VERIFIED CUSTOMER
He was great...
Very supportive and helped to get my repair done quick ...
7/25/2019
Flor G. VERIFIED CUSTOMER
Dennis Palacio was extremely helpful with my service. He helped me understand the issues with my car and the benefits of coming to Goudy.
7/25/2019
Nanor K. VERIFIED CUSTOMER
Professional and courteous.
7/25/2019
Rebecca Y. VERIFIED CUSTOMER
Mydam was so helpful and prompt and communicated so well about the service that my car needed and will need in the future.
7/25/2019
Gabriel G. VERIFIED CUSTOMER
Mydam was very helpful in setting up my vehicle service and answering my questions, and went above and beyond in customer service.
7/25/2019
Michael C. VERIFIED CUSTOMER
Dennis was very through and was happy to explain the details.
Was my first Great experience with a Honda dealer service department.
I’ve had work done at Honda Pasadena and Honda DTLA where both experiences were less than satisfactory. Thanks for all the help
7/24/2019
Jose A. VERIFIED CUSTOMER
My previous experience with Goudy Honda was not good. Dennis called me when my vehicle was ready and also provided me with a list of work that I should be concerned with. Thank you Dennis.
7/24/2019
Arnold J. VERIFIED CUSTOMER
Nice person to talk to. Know her job.
7/24/2019
Simon H. VERIFIED CUSTOMER
Very good experience with service today
7/24/2019
Cindy S. VERIFIED CUSTOMER
thank you Mydam for being so professional and polite.
7/24/2019
Antonio D. VERIFIED CUSTOMER
Very prompt and efficient and service was excellent
7/24/2019
Lynn M. VERIFIED CUSTOMER
Daisy was very polite and thorough in her explanations of the work that needed to be done. A pleasant experience.
7/24/2019
Roger B. VERIFIED CUSTOMER
I have no problem or issue with Ivan but I’d like to speak with the service manager.
7/24/2019
Ernesto A. VERIFIED CUSTOMER
She is very helpful, knowledgeable and very attentive.
Always come back to her because customer service is 100% quality.
7/24/2019
Alfonso . VERIFIED CUSTOMER
Great customer service
7/24/2019
Wai Chi. VERIFIED CUSTOMER
Very good
7/24/2019
Wenling C. VERIFIED CUSTOMER
Daissy was very helpful in everything I needed done! She was cheerful and more than willing to help me! I appreciate everything she did! She is a great asset to your company!