Great and friendly service. And service was quicker than anticipated
10/31/2021
Kathleen M. VERIFIED CUSTOMER
Although my car was crashed on Spreen Honda’s lot while having a faulty radio repaired under warranty and an oil change/ tire rotation, Jim, the Service Manager assured me my car would be repaired and painted with factory parts. He understood my anger and disappointment at this accident with my car. He provided a loaner car free of charge, waived my fee for the oil change, and agreed to 2 more years of Extended Warranty, 50,000 miles( seclusively performed at Spreen in Loma Linda.) He had it checked underneath and detailed when it was returned from repair shop.
My car looks to be in good repair. It appears Spreen plans to take good care of my car in the future and keep my business.
Sebastian was very helpful throughout the whole ordeal. He patiently showed me how to use my Maps app and offered to assist me with any other questions or car issues should they come up.
10/30/2021
Margaret M. VERIFIED CUSTOMER
Requested that driver side rear door be checked for squeaky noise when opening it and it’s still there. Hopefully next time I gave it serviced, they can take care of it.
10/30/2021
Linda C. VERIFIED CUSTOMER
Great shuddle service
10/30/2021
John T. VERIFIED CUSTOMER
Excellent!
10/30/2021
Priya J. VERIFIED CUSTOMER
Great customer service!
10/30/2021
Monica C. VERIFIED CUSTOMER
Prior to the car service, that it would be 1-2 hours. It was right about that. No tire rotation was needed. A couple of filters are needed fairly soon. I am now well informed about my vehicle.
10/30/2021
Rhiannon G. VERIFIED CUSTOMER
Great service, was very polite and explained everything to me
10/30/2021
Kevin F. VERIFIED CUSTOMER
Repair not done as promised
10/30/2021
Jasmine P. VERIFIED CUSTOMER
He did a great job at breaking everything down and explaining to me what would take place. Greatly appreciated it
10/29/2021
Paul E. VERIFIED CUSTOMER
Johnny Torres was friendly
10/29/2021
Sajed G. VERIFIED CUSTOMER
Mathew was awesome
10/29/2021
Devonna D. VERIFIED CUSTOMER
Excellent service! Very nice waiting area.
10/29/2021
Dale O. VERIFIED CUSTOMER
My new most favorite service advisor - Rachelle !
Informative, friendly and professional !
10/29/2021
Dorothy H. VERIFIED CUSTOMER
I had a tail light out and they didn’t catch it. Oh well next time. Everyone was very nice.
10/29/2021
Marcella A. VERIFIED CUSTOMER
Excellent, efficient service.
10/29/2021
Alan J. VERIFIED CUSTOMER
I have lifetime oil and filter change and I had to remind the ticket writer of that service. It should come up automatically with each oil service on my VIN