Very pleasant and speedy service, great customer service
4/5/2021
Steven M. VERIFIED CUSTOMER
I can’t wait to get the Car Wash and detail options back!!
4/5/2021
James H. VERIFIED CUSTOMER
Sebastian was professional and courteous. The promised turn around time matched with the actual time. It was great. Thanks.
4/5/2021
Raquel T. VERIFIED CUSTOMER
My car was retired es to me an hour after the time it was promised. My service appointment was also scheduled. I expected to have everything taken care of in a timely manner.
4/5/2021
Gabriela V. VERIFIED CUSTOMER
Good customer service
4/5/2021
Raymundo L. VERIFIED CUSTOMER
I got what I was expecting and they took care of the re-call, thank you guys
4/5/2021
Rhonda S. VERIFIED CUSTOMER
Looking forward to hearing from you
4/4/2021
Paul S. VERIFIED CUSTOMER
I really appreciate the helpful service of your service advisor Mr Tony Ayala
4/4/2021
Luz M. VERIFIED CUSTOMER
Awesome Customer service and very accommodating.
4/4/2021
Adrianna J. VERIFIED CUSTOMER
Danny did a great job!!! I’ve been disappointed lately with some of the experiences, I’ve had with associates in the service department at service centers, including this location. My experience with Danny made me happy to do business with Spreen Honda! He definitely deserves a raise, or at least some recognition!
What he did well...
-Clear and direct with upfront cost and time line.
-Followed up with me, providing me with updates and all information regarding my car needs.
-Kind, great energy and polite... very important characteristics in customer service.
Thank you
4/4/2021
Anthony D. VERIFIED CUSTOMER
Rachel is always helpful and was upfront about the wait time this Saturday morning. She always provides excellent customer service.
4/4/2021
John S. VERIFIED CUSTOMER
Rachelle was very helpful and understanding to my needs amd requests.
Service advisor Josh was very combative with my wife regarding picking up my vehicle.
Was not satisfied that my no start issue remedy required an engine to fix. I had vehicle looked at Penske Honda and my no start issue was resolved without having to replace the engine.
4/3/2021
Ricky D. VERIFIED CUSTOMER
He was amazing friendly and very professional
4/3/2021
Sonia C. VERIFIED CUSTOMER
Thank you Danny for the great customer service!
4/3/2021
Luz V. VERIFIED CUSTOMER
I questioned about the fluids of the CRV and he assumed I was denying the service. That’s why I even asked how long will it take to get the job done and he said one to 1 1/2 hours.
4/3/2021
Joseph R. VERIFIED CUSTOMER
They did NOT wash off the car. Everything else was good.
4/3/2021
Mary S. VERIFIED CUSTOMER
Very happy with the service and the customer service! Thank you