Spreen Acura Auto Repair Service

Bobby was totally awesome, he informed me through the entire process. I grade service advisors on trustworthiness and Bobby goes above and beyond. Greatly appreciated.

Everything was great, super fast and easy. WiFi in lounge worked great, tea, coffee and snacks kept my teenager and myself entertained.

Very accommodating

Very efficient and timely. Explained everything.

Super helpful, efficient and genuinely kind. Great experience!!

Did a great job

Bobby has always been an excellent service representative he always put his best foot toward in helping his clients and Spreen Acura. Each time I come in for service on my vehicle I always look for Bobby. He knows me as well as my wife. He does an excellent job and you should be proud of him.

Met my expectation.

Bobby was great! Really took care of me and I appreciated all of his help.

Bobby is always great - took care of problem and in and out quickly.

Matt did a great job. Thank you!

Thank you for getting my MDX back to driving like new. I appreciate your and the mechanic's professionalism and attention to getting me back on the road.

Bobby is always wonderful to work with!

Matt was efficient. Perfect

Great service. The tire safety concerns that I had was addressed by Bobby quickly. Very satisfied with the service.

I'm never disappointed when I go to get my vehicle serviced. I'm always blessed to receive GREAT customer service from Bobby.

Great customer service. Service done in time estimated. 10+

I have been coming to the dealership for service for over 10 years and I have to say that this is the first time that I was dissatisfied with my experience with the service Dept more so the service writer Phillip Greifnow. I took my car in for a normal A1 service. I had known from previous visits that I would need my brakes replaced. I expected to be told that my front brakes needed to be replaced . To my surprise I see my car being pulled into the service drive all washed and ready to go. After waiting for some time for my service writer to come to get me I took it upon myself to walk over to the office. There I spoke with Bobby, whom I’ve dealt with before and asked him about the brakes. He notified me that yes the front brakes need to be replaced as they are @2mm, and should be done in the next couple of weeks. I asked him why Phillip would not come and tell me? I can understand not being told about some routine care but this is my brakes, something that involves my safety! Why would your service advisor not say something so I can get it taken care of while I was there? This would have never been the case if Bobby was my service advisor!! I will now have to make accommodations on a different day to come back, if I do, to have this taken care of. Extremely dissatisfied in my experience this time around is an understatement! I used to rave about this dealership and service department, sad things have changed!

Friendly and quick service. Eating area was clean. Bob is great guy.

Bobby is always helpful and polite when I take our cars in for service. He lets me know what’s going on and suggest things I should have done .