Wait time quote was off despite no one being in line. Service wasn’t warm at all and the experience was very underwhelming.
10/25/2020
Flor C. VERIFIED CUSTOMER
Thank you, for your excellent service!!
10/25/2020
Matthias V. VERIFIED CUSTOMER
Randy was super cool, and I’m pretty sure he thought I was a total dork when he saw me pull in with my lowered 1996 civic LOL but he was an absolute incredible guy!
10/25/2020
Kimberley B. VERIFIED CUSTOMER
Great service!
10/24/2020
Katelyn C. VERIFIED CUSTOMER
Great service!
10/24/2020
Lisa P. VERIFIED CUSTOMER
Great service
10/24/2020
Emmarene S. VERIFIED CUSTOMER
James is very personable. I could see the smile under the mask. ????. Thank you!
10/24/2020
Jan S. VERIFIED CUSTOMER
We were happy that our car was ready
earlier than we expected. We appreciate
that we were given a car to use while
ours was in for repair.
10/24/2020
Maia V. VERIFIED CUSTOMER
Thank you for getting our van fixed so quickly!
10/24/2020
Gordon F. VERIFIED CUSTOMER
Dwain did a great job. We were totally satisfied.
10/24/2020
Gary A. VERIFIED CUSTOMER
Randy is very friendly and professional. He is an asset to your dealership.
10/23/2020
Toni V. VERIFIED CUSTOMER
Even though she was wearing a mask Cami made a point of making eye contact and "smiling" when speaking with me. Efficient and friendly.
10/23/2020
Chuong N. VERIFIED CUSTOMER
Dwain Scheller is very nice, professional service advisor at Serra Grandville.
10/23/2020
Jon D. VERIFIED CUSTOMER
Our first service advisor went home and Cody picked up our service work without a hitch. Thanks, Cody.
10/23/2020
Anne N. VERIFIED CUSTOMER
Excellent service.
10/23/2020
Ben S. VERIFIED CUSTOMER
Good work, as always.
A little annoying to have two fobs for my car starter + car, but I get why.
The work is top notch every time.