They were quick to help, ensured I knew how everything was going to work and made the whole process flow smoothly. Very nice staff.
12/3/2022
Deontre K. VERIFIED CUSTOMER
I still have a rattle that I told them about before I paid all that money to get it fixed. The rattle sound like it’s coming from the rear dash or trunk and it annoying!
12/3/2022
Brenda M. VERIFIED CUSTOMER
Well, since I had to bring my car back because the differential fluid had to be redone, I find that someone didn’t really follow up on their job. I don’t know if that was Cammy or if that was the text worked on my car but I had to bring it back because my car started making clunking noises after the differential fluid was changed out. There’s no enthusiasm with Cami. Sorry just being honest.
12/2/2022
Christian B. VERIFIED CUSTOMER
Always appreciate the great customer service from your team. Thank you!!
12/2/2022
Paul S. VERIFIED CUSTOMER
Dwain and all of the service team (and the entire Serra Team) have been excellent in all of our experiences involving all 4 of our Honda vehicles including the one purchased before we moved to Michigan.
12/2/2022
Larry /. VERIFIED CUSTOMER
Very satisfied with Cale's professionalism. He made my experience exceptional. Cale also followed up regarding a recall notice and I am scheduled for that service. Thanks to Serra Honda and their customer focus.
12/2/2022
Kathryn K. VERIFIED CUSTOMER
Very quick and thorough. Went home with a checklist and estimated cost of the 30,000 service due next time. Good to have. She is very friendly and knows her job.
12/2/2022
Michael S. VERIFIED CUSTOMER
Fast and efficient service
12/2/2022
Barbara S. VERIFIED CUSTOMER
Dwain always does a top notch job!
He’s a huge factor in having our vehicles serviced there.
TRUST!
12/2/2022
Deborah T. VERIFIED CUSTOMER
Great service-I’m very happy with this dealership!
12/1/2022
June S. VERIFIED CUSTOMER
Always pleased with your employees. All are knowlegeable and go out of their way to be helpful
12/1/2022
Margaret H. VERIFIED CUSTOMER
It’s always a pleasure to work with Cale!
12/1/2022
Richard S. VERIFIED CUSTOMER
Timely and expertly done.
Thank you
12/1/2022
Phyllis B. VERIFIED CUSTOMER
Had a thumping going on and called Dwain. He had me come in right away to check my Honda out. Found the problem and within a half hour I was on my way. No more thumping.
Thanks Dwain for moving on this concern so quickly!
12/1/2022
Katie N. VERIFIED CUSTOMER
Very professional and kind. The oil change was completed quickly.
12/1/2022
Taylor S. VERIFIED CUSTOMER
I was charged for services I expressly said I did not want.
11/30/2022
Carrole B. VERIFIED CUSTOMER
Dwain, my Service Agent, is always “on top” of things. He goes over everything that is scheduled to be done on my Honda Fit and the cost. He always answers my questions. During the time I’m waiting for my Honda, Dwain keeps me up to date on the progress. Dwain is absolutely the best, and he is a huge asset to Serra Honda. Thank you, Dwain, for making servicing my Honda Fit a frustration-free experience. Carrole B
11/30/2022
Robyn L. VERIFIED CUSTOMER
Dwain is very amicable while being professional.
11/30/2022
Lee L. VERIFIED CUSTOMER
Dwaine is great to work with. Always friendly and very knowledgeable