Mike was amazing and we had great communication all the way through the process. Thank you Mike and the Team at Serra Honda!!
12/20/2022
Christina H. VERIFIED CUSTOMER
Dwain always has a great job getting me in as soon as possible when I have a problem. I'm definitely not happy with Honda and having to replace a 3-year-old battery only 16 days after warranty. Please make sure that goes to the top. This is my second van with multiple battery problems.
12/18/2022
Michael D. VERIFIED CUSTOMER
The service greatly exceeded my expectations and the price that I paid was surprisingly discounted, making my wife and I extremely pleased with Serra Honda Grandville. We have received wonderful sales and service experiences here before, but this time was way beyond anything we expected. I will continue to recommend this fine establishment to anyone I can tell! Thank you so much for going so far above and beyond and being the best!
12/18/2022
Sandra P. VERIFIED CUSTOMER
It was great service!
12/18/2022
Darryl R. VERIFIED CUSTOMER
Dwaine is great!!!
12/17/2022
Jason D. VERIFIED CUSTOMER
Tiffany was very helpful and personable. She made the whole experience easy and understandable. I was very satisfied with my interactions with her.
12/17/2022
Jim A. VERIFIED CUSTOMER
Good service
12/17/2022
Brendan B. VERIFIED CUSTOMER
The car runs great thank you for fixing it HOWEVER when I have my car auxiliary power on my check engine light is on and blinking
12/17/2022
Mike M. VERIFIED CUSTOMER
Was very pleased with service along with the great communications with the service rep. Work was done within quoted time and cost estimate.
12/17/2022
Harold R. VERIFIED CUSTOMER
Thanks Cami, Serra Honda. Nice job and scheduling.
12/17/2022
Nate M. VERIFIED CUSTOMER
Cale did right by me. He offered additional services but I felt zero pressure from him. He would be a reason I would return for future service. Thanks Cale!
12/17/2022
Scott M. VERIFIED CUSTOMER
Shania and Tiffany were exceptionally helpful and service was great.
12/17/2022
John L. VERIFIED CUSTOMER
Fantastic service as usual
12/17/2022
Carolyn F. VERIFIED CUSTOMER
Much quicker than usual which was great.
12/16/2022
Linda K. VERIFIED CUSTOMER
I made an appt and service was ready. Oil change uneventful. Nothing unusual. Kind and pleasant …. That’s Dwain.
Thank you.
12/16/2022
Faith S. VERIFIED CUSTOMER
I appreciate and want to commend the honesty that your team demonstrated today. I initially was told I should expect a much higher service bill, but later the rep called and said the service had actually been performed previously but I hadn’t remembered that. I was delighted to have a much less expensive bill this time of year, but even more important to me was the ethics that were demonstrated today. Beyond additional future service repairs, when I’m ready to buy my next car, I will definitely be coming back. Thank you.
12/16/2022
Linda T. VERIFIED CUSTOMER
Cale as usual was there to help me! I hope what he did rectifies my problem with my tires! We will see!
12/16/2022
Joel B. VERIFIED CUSTOMER
All problems fixed at price quoted, thank you.
12/16/2022
Elizabeth K. VERIFIED CUSTOMER
Tiffany kept me posted and arranged a ride for me. Thank you for a wonderful job.
12/16/2022
Derek . VERIFIED CUSTOMER
Dwain is always an absolute pleasure to work with. He was very helpful getting me in last minute for an oil change.