I appreciate the great service and help from Kale every time I am able to come in for service. Really great customer focus and it’s appreciated.
Thanks Kale!
11/22/2024
Christopher L. VERIFIED CUSTOMER
Professional, courteous, and restful service team.
11/22/2024
Dan /. VERIFIED CUSTOMER
Excellent service
11/22/2024
Aubri R. VERIFIED CUSTOMER
Philip was very friendly and explained everything clearly.
11/22/2024
Mary W. VERIFIED CUSTOMER
Dwain is tops in my book. He goes the second mile always.
11/21/2024
Sherry H. VERIFIED CUSTOMER
I am very satisfied with my service experience with Conner Allen. He is professional and kind. My oil and filter change and winter car ready service check was completed in a timely manner. And as it was raining when I left Conner parked my car in the service garage for me so I didn’t get wet when I got in and drove off. Which I greatly appreciated his kindness! Thank you.
11/21/2024
Stephanie K. VERIFIED CUSTOMER
I am so grateful for Dwain. He is a very kind and patient man.
11/21/2024
Fred R. VERIFIED CUSTOMER
Dwain is a good friend, and I trust him completely!
11/21/2024
Jill C. VERIFIED CUSTOMER
Always very professional. I am on my third new Honda and plan on keep coming back. Serra takes good care of me!
11/21/2024
Joslyn G. VERIFIED CUSTOMER
Amazing! I was in and out in 45 min! Super friendly staff, great costumer service, and very knowledgeable!
11/21/2024
Yuri F. VERIFIED CUSTOMER
Phil was great at taking care of my car. Always a pleasure to come for service
11/21/2024
Scott E. VERIFIED CUSTOMER
Dwain was fantastic, as always!
11/21/2024
Samantha L. VERIFIED CUSTOMER
Dwain's the best. He's pretty much the only reason I drive all the way to Grandville for an oil change.
11/21/2024
Jeannine W. VERIFIED CUSTOMER
I was satisfied with my service ????
11/21/2024
Lee Y. VERIFIED CUSTOMER
Excellent service
11/21/2024
Barbara H. VERIFIED CUSTOMER
I appreciated him diving my car into the garage right up to me. I have trouble walking so that was a big help.
11/21/2024
Jordan L. VERIFIED CUSTOMER
Conner was great. He provided the service I needed and was very communicative about parts being delayed and helping me to reschedule as needed.
11/21/2024
David R. VERIFIED CUSTOMER
I didn’t purchase my Odyssey from Serra but chose to have it serviced there because of prior great service from Dwain on 2 other vehicles. He is always honest and fair. A real gem. You need to hang on to him.
11/21/2024
Kenneth C. VERIFIED CUSTOMER
Excellent service and care
11/21/2024
Aleta B. VERIFIED CUSTOMER
Phillip was friendly, professional and knowledgeable. He listened when I told him I had a couple issues and showed me how to fix it quickly.