Dwain kept me posted on the status of my vehicle repair. good thing I didn’t need the vehicle right away because it took almost 2 full days to get it repaired.
6/28/2025
Faith V. VERIFIED CUSTOMER
Fast, thorough and pleasant experience.
6/27/2025
Antoinette V. VERIFIED CUSTOMER
Very friendly person and help to answer my questions
6/27/2025
Monica V. VERIFIED CUSTOMER
Thx for getting me in quickly!
6/27/2025
Charlene S. VERIFIED CUSTOMER
Dwayne was very helpful and took care of everything.
6/27/2025
David A. VERIFIED CUSTOMER
It took less than thirty minutes to complete my vehicles service. Dwain Scheller is always a pleasure to work with. The knowledgeable and courteous service at Serra Honda of Grandville keeps me coming back.
6/27/2025
Steve H. VERIFIED CUSTOMER
Although the guy I spoke with on the phone failed to enter the appointment we agreed on, I was serviced anyway and was out promptly.
6/27/2025
Linda W. VERIFIED CUSTOMER
Dwain’s great service person!
6/27/2025
Bert G. VERIFIED CUSTOMER
Cale was polite and courteous.Pleasure to work with.
6/27/2025
Hivayatullah S. VERIFIED CUSTOMER
Thank you Conner for helping me. You saved me from buying a badly damaged car, putting it thru a thorough inspection with Matt and sharing the findings with me and also explaining the importance and impact of each item. You were also very courteous and pleasant to work with.
I appreciate your help and patience answering all my questions too.
6/27/2025
Kylie R. VERIFIED CUSTOMER
I drive nearly three hours south from Traverse City, then waited for 2 hours at the dealership, only to learn that the replacement part for my vehicle was damaged and would not be available that day, so I would need to make the same 8-hour round trip again in several weeks. I feel that my entire day and a full tank of gas was wasted.
6/27/2025
Caiden D. VERIFIED CUSTOMER
Thank you!!! 5 Star
6/27/2025
Kenneth/ Shelia. VERIFIED CUSTOMER
Dwain is simply the very best.
He always goes the extra mile to coordinate service and vehicle drop-off/pick-up for clients.
Really appreciate him!
6/27/2025
Charles Z. VERIFIED CUSTOMER
Good job
6/26/2025
Aaron K. VERIFIED CUSTOMER
Conner was great at helping me get my car fixed up. I highly recommend Serra Honda. I’ve only had a good experience coming here.
6/26/2025
Roger A. VERIFIED CUSTOMER
Dwain always does a great job with taking care of our car. Highly satisfied.
6/26/2025
Trevor M. VERIFIED CUSTOMER
Dwain is always fantastic to interact with.
6/26/2025
Jeffrey C. VERIFIED CUSTOMER
Dwain is awesome, he’s the reason we continue to use Honda for service.