Victoria provided excellent customer service. I’m most appreciative. Thank you!
6/23/2020
Brian P. VERIFIED CUSTOMER
Excellent service experience.
6/23/2020
Annmarie P. VERIFIED CUSTOMER
Tim was professional and courteous. Great experience.
6/23/2020
Kate A. VERIFIED CUSTOMER
Everyone was great, professional, and very prompt
6/23/2020
Sabrina F. VERIFIED CUSTOMER
I will not shop anywhere else for my vehicles. Saratoga Honda is the best in my opinion. Thank you for your hard work and dedication
6/23/2020
Paul G. VERIFIED CUSTOMER
Tom was very helpful and especially finding a defect in a new tire I was purchasing and not putting it on my car but rather ordered a new one and did the job correctly! That is Excellence!
6/23/2020
Anne R. VERIFIED CUSTOMER
Tim was accommodating the first day I came in for service (June 16) and my tire was finished in time for me to get to a funeral. When I came back on June 17 it took over 2.5 hours to mount and align the remaining 3 tires. Tim checked in once during that time period to say my car was almost finished. I didn’t see Tim after that. Finally, I went to check on my car about later. The car appeared to be done and was parked inside the bay where Id dropped it off. Tim was gone and the time printed on the alignment print out was 4:58 pm. It was almost 6:00 pm. I asked if this print out is made when the car is done or before. I was told these were printed when the car was done. Those who assisted me at this point were efficient and understanding. I don’t believe Tim told anyone that I was waiting for the car in the lounge area.
6/23/2020
Hugh C. VERIFIED CUSTOMER
I was very satisfied
6/23/2020
Thomas L. VERIFIED CUSTOMER
Our car was leaking oil all over the garage floor after an oil change. We had to bring our vehicle back to have it fixed and were told the screws on the oil pan needed to be tightened.
6/23/2020
Tammy B. VERIFIED CUSTOMER
Dropped it off on time . It was exactly what the estimate was. Done early. And everyone was nice.
6/22/2020
Daniel W. VERIFIED CUSTOMER
Excellent service
6/22/2020
Brian G. VERIFIED CUSTOMER
You forgot to put the tire caps back on to the back two tires so now I have to make a return trip just for air caps on both back tires ,, Thank You
6/22/2020
Katie B. VERIFIED CUSTOMER
Service was quick, waiting room was clean and comfortable
6/22/2020
John K. VERIFIED CUSTOMER
Thanks for getting our Jetta up and ready!!
6/22/2020
Christine T. VERIFIED CUSTOMER
The work on my car was done in a timely manner and the staff was very friendly.
6/22/2020
Alysha B. VERIFIED CUSTOMER
Melissa was very friendly and knowledgeable. She kept us up to date on the status of our service. The other staff member who greeted us was also very friendly.
6/21/2020
Robert P. VERIFIED CUSTOMER
Great
6/20/2020
Marilyn G. VERIFIED CUSTOMER
Samantha Tomlin exhibited the utmost professionalism in walking me through the necessary process for dealing with the tire pressure problem. Her utmost patience and knowledge of how best to alleviate my concerns was very reassuring. She is a credit to the Honda team. I am very grateful for her expertise in this matter. Thank you. Lynne Grace
6/20/2020
Bradley R. VERIFIED CUSTOMER
Lisa was great to work with! A pleasant experience with Saratoga Honda, as is the usual.
6/20/2020
Susan B. VERIFIED CUSTOMER
Brian is always professional and friendly-
He takes the time to explain services performed.
I always feel that my car needs are met.