Awesome as always. Tom is great. Give that guy a raise. Again Thank you very much????????????????????
7/15/2020
Ken L. VERIFIED CUSTOMER
Lisa knows that an hour oil change and inspection turned out to be more than twice as long. The service was comped but my time is worth more than the amount I was credited. My daughter and grandchildren were waiting for me to return from my service to go boating aNd the entire day was disrupted. Lisa was apologetic ( sincerely) buy you asked my for my assessment and I am being honest. Before retiring I was a CEO of a 30 plus million dollar business and this type of mistake would be of great concern to me.
7/15/2020
Jill C. VERIFIED CUSTOMER
After dealing with another area Honda, Saratoga Honda was a breath of fresh air! Very accommodating, great prices on services. Thank you so much!
7/15/2020
Wendy S. VERIFIED CUSTOMER
Love the staff. Would definitely recommend Saratoga Honda service dept to others
7/15/2020
Louise M. VERIFIED CUSTOMER
Cam was positive, professional, knowledgable, communicated clearly, and was very helpful. He made both my visits to Saratoga Honda this week very positive experiences.
7/15/2020
Jessica H. VERIFIED CUSTOMER
If I could give Lisa a hug, I would. She was so helpful throughout this whole ridiculous ordeal from my car.
7/15/2020
Paul S. VERIFIED CUSTOMER
Very professional
7/15/2020
Marlene G. VERIFIED CUSTOMER
Melissa was very thorough, explaining what the technicians would do and the protocol to pick up the vehicle. Thank you!
7/15/2020
Stephanie H. VERIFIED CUSTOMER
I was disappointed that my appointment was not on time, but they rectified this by giving me a loaner car for the evening.
7/15/2020
Thomas O. VERIFIED CUSTOMER
Please stop spamming me.
7/14/2020
David S. VERIFIED CUSTOMER
Good experience
7/14/2020
Carmella R. VERIFIED CUSTOMER
Everything was great. Lisa is always the best. She should be given the Employee of the month. Always has a smile on her face.
7/14/2020
Mike S. VERIFIED CUSTOMER
Shawn was a pleasure to deal with. Really appreciate my service experiences at Saratoga Honda the last couple years.
7/14/2020
Donna Z. VERIFIED CUSTOMER
The service was excellent, even during a per outage, the service representative sensed my urgency and had me in and out of they in under an hour
7/14/2020
Patricia T. VERIFIED CUSTOMER
Melissa does an awesome job.
7/14/2020
Carl L. VERIFIED CUSTOMER
All was good and easy! Thank you!!!
7/14/2020
Susan K. VERIFIED CUSTOMER
Was told service would be about 2 hours and it was closer to 4 hours. We would have organized our day differently if we had known it would be 4 hours. This happened on my last visit also. PS. Pay more attention to social distancing.
7/14/2020
Kim K. VERIFIED CUSTOMER
There was no hand sanitizer around. The doors are not automatic therefore had to touch the doors but nothing to sanitize your hands. Also, no self credit card machines. Employee had to touch credit card. Didn’t feel as safe as I would have liked.
7/13/2020
Chase S. VERIFIED CUSTOMER
Brian McMullen is my go-to advisor every time. He takes great care of his customers. Nothing better than having an honest and caring service advisor! Thank you Brian!!!