The young lady was once again courteous, polite, and professional. She was also appropriately apologetic that I had to return.
7/8/2019
James L. VERIFIED CUSTOMER
The young lady was very professional and helpful. She is the sort of person you want to be representing your business.
7/8/2019
Sheila D. VERIFIED CUSTOMER
Called Monday morning for an inspection that was overdo and gave me an appointment for the same day. Thank you!
7/8/2019
Jill M. VERIFIED CUSTOMER
The service rep was very personable and he told me the estimated completion time and he was right on the money .
7/8/2019
Laura B. VERIFIED CUSTOMER
I was very pleased that the service department was able to accommodate me even though I did not have an appointment to check a code that appeared regarding the braking system on our 8 month old Accord Hybrid vehicle.
7/8/2019
Karen M. VERIFIED CUSTOMER
Gary is very good at his job! He always makes me feel welcome and gives me updates on the status of my car while I wait.
7/7/2019
David S. VERIFIED CUSTOMER
Gary did a lot of work finding aftermarket parts to keep the cost down for repairs on a very old car. (200,000 miles). His efforts are appreciated
7/7/2019
Elaine W. VERIFIED CUSTOMER
Thank you for your courteous & professional customer service!
7/7/2019
David C. VERIFIED CUSTOMER
My experience at Saratoga Honda was great I have an 11-year-old and a two-year-old and as my 11-year-old was able to change the channel on the TV to watch what he wanted to watch and my two-year-old could run around from car to car looking at all the different things that she could do in each one I enjoyed waiting for the oil change that my car really needed thank you Saratoga Honda
7/7/2019
Francesco M. VERIFIED CUSTOMER
To change a tire I waited about 3 hours
7/7/2019
Kathryn K. VERIFIED CUSTOMER
Wonderful experience. Kyle has always been so great to work with. I’m coming back for the bigger things because I am treated so respectfully.
7/6/2019
William R. VERIFIED CUSTOMER
the service team was amazing totally committed to my satisfaction
7/6/2019
Dayna C. VERIFIED CUSTOMER
The service completed on the car was excellent, and the customer service from Ryan was excellent (5 stars) however, a key ring with my important house keys and other key tags were lost at some point while my car was in the hands of your dealership. When I picked up my car, only my car key was provided back to me. I am on vacation - I live 8 hours away. Please find my keys before I have to return home on Friday, July 12!
7/6/2019
William T. VERIFIED CUSTOMER
WE also want to say that Lisa is very valuable member of your team...it was a pleasure dealing with her
7/6/2019
Darlene M. VERIFIED CUSTOMER
Gary was outstanding! Thank You
7/6/2019
Kathleen L. VERIFIED CUSTOMER
Ryan Southwood was professional and efficient. He also got right in my car and explained features to me that I didn’t know about. Excellent customer service . Thank you Ryan .
7/6/2019
Jovaughna H. VERIFIED CUSTOMER
They were able to schedule me quick and I wasn’t in there waiting for too long
7/6/2019
Marsha D. VERIFIED CUSTOMER
Thank you for the excellent experience. Malik did a great job greeting me & helping with a phone issue.
7/5/2019
Terrie W. VERIFIED CUSTOMER
Could not have asked for better service from Kyle, he explained everything to me in detail and I trust his word so I will be back to see him Tuesday...thank you Kyle!
7/5/2019
Carolyn S. VERIFIED CUSTOMER
I was told it would be an hour after 2.5 I went to the desk for help. It wasnt even a repair it was just a diagnosis!!!