They did everything that was needed and did it quickly no complaints I would buy a car off these guys again no doubt????????????
7/30/2019
Suzanne S. VERIFIED CUSTOMER
Thanks for servicing our car.
7/29/2019
Sue C. VERIFIED CUSTOMER
Excellent service and Melissa is an awesome customer service rep.
7/29/2019
R George. VERIFIED CUSTOMER
If excellent is simply performing as promised, then it was excellent
7/29/2019
Charles B. VERIFIED CUSTOMER
The best thank you
7/29/2019
Karen S. VERIFIED CUSTOMER
Everyone at Saratoga Honda. Is very accommodating. Great service, great people.
7/29/2019
Catherine F. VERIFIED CUSTOMER
Lisa is great! Very sweet and attentive. Although Jeremy Ecker can’t be replaced. She’s the next Jeremy Ecker. Excellent customer service skills.
7/29/2019
Andrew I. VERIFIED CUSTOMER
The service was excellent; however, when I called to get a status update, no one answered the phone. I called about 10 times before someone answered the phone. On more than one occasion, the phone actually just went “dead”
7/29/2019
Kara S. VERIFIED CUSTOMER
No issues
7/29/2019
Konstantin K. VERIFIED CUSTOMER
Thanks, Melissa!
7/28/2019
Shirley P. VERIFIED CUSTOMER
The service was completed in a timely manner and everyone was friendly.
7/28/2019
Douglas K. VERIFIED CUSTOMER
I came in because my backup camera failed. It did not take them long to diagnose it. All they needed to do is put the car in reverse, which is what I think they did. The price they gave me for the job was over the top. The technician explained to me what needed to be done. I was clear he had done this before and knew exactly how to do it. After looking on line I know the part is expensive and installation can be involved and tedious, but not worth what Honda wants for it.
The technician mentioned a few possible complications with the job, like the wiring might be faulty. Suppose they replace the camera and find the problem is not the camera? They didn't go there. They simply jumped to conclusions which always puts doubt in my mind.
I asked the service advisor if this is a common problem with Honda. She would not give me a straight answer, saying it happens. The technician spoke like, this is another one, making it sound like it is a common problem. Why can't the service advisors be honest? The technician knows the cameras burn out all the time. Perhaps Honda should use better cameras to prevent such an expensive repair.
7/28/2019
Harry S. VERIFIED CUSTOMER
The staff was friendly, service was fast and the facility itself is state of the art and provides a nice place to wait for my vehicle to be done.
7/28/2019
Bethany B. VERIFIED CUSTOMER
Quick!! Nice customer service area for waiting. Thank you.
7/27/2019
John M. VERIFIED CUSTOMER
Great service Melissa!
7/27/2019
Erin O. VERIFIED CUSTOMER
Always easy to complete services at your location - Gary is great and so accommodating!
Thank you,
Erin
7/27/2019
Neeraj N. VERIFIED CUSTOMER
Brian McMullen is easily the nicest guy and most helpful guy I’ve met at Saratoga Honda. He’s a keeper, trust me!
7/27/2019
Lloyddean Z. VERIFIED CUSTOMER
Your people are so professional and the work is done in a timely manner
7/27/2019
Norreida R. VERIFIED CUSTOMER
Quick, thorough, and friendly. Thank you!
7/27/2019
Mark R. VERIFIED CUSTOMER
Service coordinator was very helpful, took care of my concern without a appointment and very friendly to work with