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Real Reviews from VERIFIED CUSTOMERS
Carlos S. VERIFIED CUSTOMER
Josh is the man always great service
2/28/2019
Francis L. VERIFIED CUSTOMER
It was alright service. Just the hold up with my card going through. Maybe he should layout amounts because I wasn't really paying attention and ended up paying for unnecessary services.
2/28/2019
MARCELO V. VERIFIED CUSTOMER
Kenneth was great.
2/28/2019
Ramon P. VERIFIED CUSTOMER
Excellent service. Very happy.
2/28/2019
Ron P. VERIFIED CUSTOMER
Brian was exceptionally courteous and pleasant to do business with.
2/28/2019
Christina V. VERIFIED CUSTOMER
Always nice and a smooth service working with Jonathan! Makes things easy and process quick. Also appreciate his communication on every detail til it’s time to pick up my car.
2/27/2019
MARTIN V. VERIFIED CUSTOMER
I had a great experience with the service I was provided thank you so much.
2/27/2019
Isaiah M. VERIFIED CUSTOMER
Was great service! Faster than expected.
2/27/2019
Maria D. VERIFIED CUSTOMER
Good
2/27/2019
Ana M. VERIFIED CUSTOMER
Well done, but to long a wait
2/27/2019
Leanne R. VERIFIED CUSTOMER
Great service! Jonathan always had a smile on his face, answered all my questions I asked, and made sure the service was done correctly:)
2/27/2019
ELEANOR P. VERIFIED CUSTOMER
Job well done, just as promised by Eric!
2/27/2019
Kevin W. VERIFIED CUSTOMER
Very nice
2/27/2019
Derek S. VERIFIED CUSTOMER
Outstanding!!
2/27/2019
Kendell H. VERIFIED CUSTOMER
Jonathan provided stellar service.He was very pleasant and reassuring. Although, I was pleased by the service he provided, I was very upset after spending $1810.24 my vehicle was not washed or vaccumed. Originally, I received a message that service had been completed 2/25 around 4pm. I returned to pick up my vehicle at 10:30am 2/26. Service center closes at 9pm and opened at 7am. Between 4pm and 1030am the following morning Cerritos Nissan was provided more than enough time to insure efficient customer service was provided. Due to my time restraints I failed to mention to Jonathan how upset I was by the vehicle not being cleaned out. It should be customary to do a through check prior to bringing the vehicle to the customer. I am a loyal customer of Cerritos Nissan, my vehicle was purchased at Cerritos Nissan aside from a oil change last year all services on vehicle including oil changes have all been done by Cerritos Nissan. On account of the service provided consistently by Kenneth each time I come in for service. Jonathan was Great !!! However, Valet drivers need to look over each vehicle prior to bringing it to the customer. When I take my Benz to Mercedes I never have to tell the service reps to wash the vehicle it is automatically done. Nissan needs to make it a habit to always make sure car is properly cleaned.
2/27/2019
Lynn R. VERIFIED CUSTOMER
Always a pleasure to have my car to be serviced at nisson. Your representative Eric did an excellent job.
2/27/2019
Ma F. VERIFIED CUSTOMER
Great and fast service
2/26/2019
Cynthia C. VERIFIED CUSTOMER
Absolutely the best service I’ve ever had. Mr. Guillen was 100% helpful and understanding for my situation. Thank you again! Will most definitely go again to Cerritos Nissan!
2/26/2019
Pio A. VERIFIED CUSTOMER
Good service.
2/26/2019
Cheryl A. VERIFIED CUSTOMER
Eric is very professional in his interaction with customers
2/26/2019