Great service. Friendly staff. Keeps u up to date on what’s going on with your service
4/2/2019
Robert R. VERIFIED CUSTOMER
Eric made me feel welcome and listened to my concerns. Even though I was convinced the vehicle needed a new speaker he investigated thoroughly and even checked another model vehicle before coming to his conclusion. I was so happy with his service I opted to purchase 4 tires from Eric because I was glad to do business with a company that would employee such a great person
4/2/2019
William Y. VERIFIED CUSTOMER
Every thing was ok
4/2/2019
Philip K. VERIFIED CUSTOMER
Tony is the reason I go out of my way and pass up two or three Nissan dealerships to come to Cerritos Nissan from Placentia!
4/1/2019
Diane D. VERIFIED CUSTOMER
This was the second time Rats damaged my car this time everything
was repaired exceptionally good and my fog lights work now too!
My engine was so clean it looked new! Thank you so much. Only disappointment
was my car wasn’t washed. It was very nice to have the rental. Thank you , Diane
4/1/2019
Ba Shai. VERIFIED CUSTOMER
Tony Sears is always professional with me when I get my service
3/31/2019
Cynthia I. VERIFIED CUSTOMER
1. CARB - Tire check & inflation did not do it well. Different tire pressure when I got it back: 37 36 (front tires) & 34 & 31 rear tires. When I dropped off the vehicle are in good & equal pressure readings.
2. I asked if the "blacked out" radio is updated?. Service Advisor said yes & service document say yes as well. I asked if there is a way to update the software.. Service advisor said found no bugs or issues & the radio was "reset" only.. I asked if reseting will cause the memory of radio to be erased? And replied yes....
But when I got the vehicle after servicing, it looks like it was not reset since the preset memory (am & fm) stations I put or saved are still there & were not erased.
Is the complaint or request for servicing the "blacked out radio or screen panel" was really serviced & factory reset?
It always come to a notion when a certain electronic equipment is being reset. It will always go to its original factory setting..
An explanation is appreciated.
Others: Zaktek reapplication is excellent & the guy who did it deserved 5 star rating!
Just clarifying.. Tnx
3/31/2019
Frank M. VERIFIED CUSTOMER
Excellent customer service from arrival to departure Jaime answered all my questions and concerns my vehicle needs where met as well.
3/31/2019
JOSE V. VERIFIED CUSTOMER
Brain had great customer service support.
3/31/2019
Miguel R. VERIFIED CUSTOMER
They sent me home with a lemon car
3/31/2019
Meredith M. VERIFIED CUSTOMER
Josh has great customer service
3/31/2019
MICHEAL K. VERIFIED CUSTOMER
Eric was very helpful and answered all of my questions.
3/31/2019
JIRKO V. VERIFIED CUSTOMER
Very good service. Thank you Cerritos Nissan.
3/31/2019
Regena M. VERIFIED CUSTOMER
Thank you very much Victor for helping me get my battery replaced also I want to thank Robert the sales manager for your support and for your care. You guys have made my experience very good thus far thank you very much.
3/31/2019
VIVIAN D. VERIFIED CUSTOMER
Brian was not only courteous but he didn't rush the process despite it being super busy. He was great and friendly and listen to my needs. Thank you Brian Guillen keep up the good work.
3/31/2019
Lauren R. VERIFIED CUSTOMER
Thank you for everything Tony ????
3/31/2019
ARMANDO G. VERIFIED CUSTOMER
Nothing to add.
3/31/2019
WENDY M. VERIFIED CUSTOMER
Best experience as always. That's why I keep coming back. Eric and team, should be a national treasure. Never lose him.
3/31/2019
Carolyn G. VERIFIED CUSTOMER
Job well done.
3/30/2019
Eduardo V. VERIFIED CUSTOMER
Professional atendance from Jaime Navas he provided for me all the information necessary Congratulations Cerritos Nissan people like Jaime make a big diference to be a Dealer # 1.